district manager, Dayton, OH
About The Position
As a District Manager, you develop Store Managers, create great customer experiences, support growth across Starbucks stores, and engage with local communities. You direct a multi-unit portfolio of stores by planning strategies and ensuring consistent implementation. You lead and develop diverse teams that understand their markets, communities, and customers. You will develop district-level strategies to help each store meet its financial, operational, and customer-service goals while addressing its individual strengths and challenges. You will motivate, coach, and strengthen Store Managers as team leaders, retail operators, and business owners, and serve as a resource on customer issues, staffing and management, store operations, and company policies and procedures. The role requires full-time work, regularly in excess of 40 hours per week, with variable hours that may include early mornings, evenings, weekends, and holidays. The position is based in Dayton, Ohio.
Requirements
- At least 5 years of retail experience managing 2 or more stores, departments, or units, including P&L, inventory, operations, and customer service.
- At least 5 years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills.
- At least 3 years of experience in a customer-service-oriented role.
- Experience in a multi-unit environment and knowledge of retail or restaurant industry operations and financial reporting.
- Strong organizational, interpersonal, and problem-solving skills.
- Minimum high school diploma or GED. A college degree in business or a closely related field, or 4 or more years of U.S. military service, may substitute for a portion of the required experience.
- Legal documentation establishing identity and eligibility to work legally in the country of application.
- Ability to work full time, regularly in excess of 40 hours per week, with variable hours that may include early mornings, evenings, weekends, and holidays.
Responsibilities
- Develop district-level strategies to achieve each store’s financial, operational, and customer-service goals, accounting for each store’s strengths and challenges.
- Motivate, coach, and develop Store Managers as team leaders, retail operators, and business owners.
- Provide expertise on customer issues, team staffing and management, store operations, and company policies and procedures.
- Lead and develop diverse teams that understand their markets, communities, and customers.
- Plan strategies and ensure consistent implementation across a multi-unit portfolio of stores.
Benefits
- Medical, dental, and vision insurance
- Basic and supplemental life insurance
- Voluntary insurance benefits
- Short-term and long-term disability
- Paid parental leave
- Family expansion reimbursement
- Paid vacation from date of hire
- Accrued sick time
- Eight paid holidays
- Two personal days per year
- 401(k) retirement plan with employer match for eligible partners
- Discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- Incentivized emergency savings and financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program
- Student loan management resources and other educational opportunities
- Backup care
- DACA reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
