district manager, Wayne County, SW. Detroit, MI.
About The Position
As a District Manager, you lead a multi-unit portfolio of Starbucks stores by planning strategies and ensuring their consistent implementation. You develop Store Managers and diverse teams that understand their markets, communities, and customers, while driving performance through a people-centered approach. The role focuses on growing successful businesses, delivering great customer experiences, supporting local communities, and achieving each store’s financial, operational, and customer-service goals. You coach and strengthen Store Managers as team leaders, retail operators, and business owners. You also serve as a resource on customer issues, staffing and team management, store operations, and company policies and procedures. The position requires full-time work, regularly exceeding 40 hours per week, with variable hours that may include early mornings, evenings, weekends, and holidays.
Requirements
- At least 5 years of retail experience managing two or more stores, departments, or units, including P&L, inventory, operations, and customer service.
- At least 5 years of management experience leading a team of six or more, including training and coaching; strong leadership and communication skills.
- At least 3 years of experience in a customer-service-oriented role.
- Minimum high school diploma or GED. A college degree in business or a closely related field, or at least 4 years of U.S. military service, may substitute for a portion of the required experience.
- Legal documentation establishing identity and eligibility to work legally in the country of application.
- Ability to work full-time, regularly in excess of 40 hours per week, with variable hours including early mornings, evenings, weekends, and/or holidays.
- Strong organizational, interpersonal, and problem-solving skills.
Nice To Haves
- Experience in a multi-unit environment.
- Knowledge of retail or restaurant industry operations and financial reporting.
Responsibilities
- Develop district-level strategies to meet each store’s financial, operational, and customer-service goals while addressing individual store strengths and challenges.
- Lead, motivate, coach, and develop Store Managers as team leaders, retail operators, and business owners.
- Provide expertise and support on customer issues, team staffing and management, store operations, and company policies and procedures.
- Build diverse teams that understand their markets, communities, and customers.
Benefits
- Medical, dental, and vision insurance.
- Basic and supplemental life insurance and other voluntary insurance benefits.
- Short-term and long-term disability.
- Paid parental leave and family expansion reimbursement.
- Paid vacation from date of hire and sick time accrued at one hour for every 25 hours worked.
- Eight paid holidays and two personal days per year.
- Eligible partners may participate in a 401(k) retirement plan with employer match.
- Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
- Incentivized emergency savings and financial well-being tools.
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
- Student loan management resources and access to other educational opportunities.
- Backup care and DACA reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
