DISTRICT MANAGER - NY & NJ

Compass Group•City of Rochester, NY

9d•$135,000 - $150,000

About The Position

The District Manager leads a cross-functional team and manages multiple accounts within a territory in New York and New Jersey. The role provides overall planning and direction to achieve operational and financial goals, comply with applicable regulations, maintain strong client relationships, and support local communities. The District Manager leads Resident District Managers and/or Directors of Dining Services and their teams, drives service quality and performance, and represents the territory with clients and community partners. The position collaborates with Sales, Retention, Finance, and other partners on proposals, account needs, risk management, and problem solving. It also oversees compliance, audits, development and succession planning, district profit and loss, reporting, forecasting, budgeting, and consistent administration of policies and procedures. Extensive travel is required.

Requirements

Bachelor’s degree from an accredited college or university, or five years of progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other support services areas in lieu of a degree.
Extensive travel is required.

Nice To Haves

Leadership experience with exposure to contract and budget management, customer service, people development, food services, and negotiations.
Track record and knowledge of business growth, with proven business and financial proficiency.
Ability to think quickly, analytically, strategically, and accurately.
Expert client relationship, influencing, presentation, listening, and written and verbal communication skills.
Inclusive approach and a proactive, positive, professional, flexible, and resilient manner.
Initiative, ownership, multitasking, prioritization, and organizational skills.
Proficiency in Microsoft Suite.

Responsibilities

Lead, manage, and encourage Resident District Managers and/or Directors of Dining Services and their teams to deliver outstanding service.
Develop self and team, build positive client relationships, and achieve profitability, safety, engagement, and other critical metrics.
Participate in regional leadership conversations to share best practices, mitigate risks, champion diversity, and build community.
Lead accounts in the territory, weighing decisions for risks, rewards, and short- and long-term implications.
Support senior leadership in setting the cultural tone and meet regularly with team members and partners to promote visibility, understanding, safety, and accountability.
Represent the territory and brand at client and community engagement events.
Collaborate with Sales, Retention, and Finance on sales pro formas and proposal development and participate in the sales and retention process.
Collaborate with partners to address district needs and solve problems while considering downstream impacts.
Ensure compliance with regional, state, and local policies governing meal and retail programs and with safety and quality assurance requirements; conduct audits and recommend improvements.
Champion employee development, performance evaluations, succession planning, and the development of single- and multi-unit management skills; provide teams with tools and systems.
Own district financial results and profit and loss, and work with leadership to ensure accurate reporting, forecasting, and budgeting.
Complete required reports on time in accordance with policy.
Ensure consistent and fair administration of policies and procedures.