District Leader, RX - Cincinnati, OH (Division 03 Region 20 District 23)

CVS Health•Mentor, KY

8d•$155,000 - $240,000

About The Position

The District Leader, Rx cultivates clinical and business excellence across approximately 20 retail pharmacies, with an average team headcount of 200 reports. This licensed Pharmacist is ultimately responsible for patient safety and business success in the market, coaching and developing Pharmacy Managers and their teams to deliver excellent care, strengthen patient connections, grow clinical services, and meet business goals. The role supports teams in adapting to changes in the healthcare environment and launching products, programs, and services while maintaining compliance with legal and regulatory requirements. The District Leader sets market priorities based on Corporate and Regional direction, builds pharmacist and hourly colleague talent pipelines, manages succession planning, and oversees training, staffing, scheduling, and performance development. The role analyzes performance reports and business trends to create action plans, manages operational and financial performance, addresses customer and emergent issues, and ensures pharmacies are prepared for inventories and audits. The District Leader also supports acquisitions, file buys, new stores, remodels, and local real estate strategy.

Requirements

Bachelor’s degree required; required education is a Bachelor of Science in Pharmacy or Doctorate of Pharmacy.
Active Pharmacist license in all states in the District.
Internal candidates must be accepted into the EL program.
At least 5 years as a practicing Pharmacist, ideally in a retail setting.
At least 3 years of experience leading others.
Demonstrated ability to set and meet performance goals.
Strong interpersonal skills and demonstrated successful collaboration toward shared goals.
Strong time-management skills and accountability for multiple deliverables with staggered deadlines.
Strong personal integrity and judgment, including experience managing highly sensitive or visible business matters.
Strong written and verbal communication skills in formal and informal settings.
Demonstrated growth mindset and willingness to learn and accept feedback.
Proficiency in Microsoft Teams, Word, Excel, PowerPoint, and Outlook.

Nice To Haves

PharmD preferred.
Internal candidates preferably have completed the EL program curriculum through the EL Summit.
At least 3 years of experience as a multi-unit manager.
At least 1 year of experience in CVS Retail store or field roles.
8–10 years of work experience.

Responsibilities

Cultivate and maintain the market’s Pharmacist talent pipeline, including development of interns, recruitment of new graduates, and career progression for Float and Staff Pharmacists.
Set the District talent agenda for hourly colleagues, oversee staffing pipelines and succession planning, and partner with front store leadership on cross-training and total-store staffing where appropriate.
Set and communicate District priorities based on Corporate and Regional direction, explain the rationale for initiatives, and engage teams in change.
Conduct formal and informal check-ins with Pharmacy Managers to track business and development goals.
Improve District pharmacy performance measures by coaching Pharmacy Managers to identify and address root-cause barriers.
Oversee patient safety and regulatory compliance, including integrity in reporting and investigating patient-safety and drug-loss incidents.
Pursue and support acquisitions, file buys, new stores, and remodels.
Manage District succession plans and promote District-level staffing of pharmacies.
Oversee completion of colleague training programs, appropriate staffing and scheduling, and timely and correct payment of market Pharmacists.
Create a culture of recognition, empowerment, development, and inclusion; identify and develop future District Leadership talent; provide performance reviews and targeted coaching and counseling for Pharmacy Managers.
Develop and execute business plans for performance measures such as P&L, scripts-to-budget, inventory, payroll, and asset protection.
Review business reports and metrics to diagnose root causes and develop action plans; assess competitive conditions and business trends to plan for risks and opportunities.
Set, communicate, and execute market goals; engage teams in delivering programs and services; champion customer service and resolve escalated customer issues.
Triage emergent market issues, including theft, extreme weather, no-shows, and Board of Pharmacy visits.
Ensure pharmacies are prepared for inventories, internal and external audits, and other planned activities.
Ensure compliance with community responsibility activities, Company policies, and applicable federal, state, and local pharmacy laws.
Provide market input to local acquisition and real estate strategy, implement the local real estate strategy, support acquisitions, identify file-buy and acquisition leads, and cultivate competitor relationships to retain file-buy assets.