Distributor Sales Coordinator

Glen-Gery•Cheswick, PA
•Onsite

About The Position

Glen-Gery Corporation, a subsidiary of Brickworks Limited, is seeking a Distributor Sales Coordinator for its Pittsburgh, PA, location. This role serves as a key liaison between sales, warehouse, plant management, distributors, and other customers. The Distributor Sales Coordinator will be responsible for providing product information, managing availability, processing orders, handling inventory control, and resolving complaints. A strong understanding of products and inventory is essential for ensuring timely and accurate responses to all inquiries.

Requirements

  • Excellent communication, interpersonal and negotiating skills
  • Good organizational, analytical and computer skills
  • Ability to be a team player
  • Strong problem solving/conflict resolution skills
  • Knowledge of business principles, customer service, accounting, marketing, manufacturing processes & materials, inventory control, quality assurance
  • Ability to support a team environment, company policies, procedures, continuous improvement
  • Hands on experience working in a busy atmosphere and multitasking
  • Data entry, math, and computer skills including MS Word and Excel
  • Two year college degree in business or related field, or equivalent experience
  • Minimum 1 year customer service experience, preferably in a manufacturing environment

Responsibilities

  • Provide product availability, pricing and technical information as required
  • Process orders, order changes, sample requests and shipment releases
  • Prepare forecast and analysis as required
  • Prepare bill of lading documents for outgoing shipments, calculate allowable weight to load on trucks, run shipping related reports
  • Participate in stock takes and inventory management
  • Provide solutions to product complaints
  • Prepare purchase orders and maintain minimum stock requirements
  • Back up other customer service/dispatcher team members
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