Distribution Warehouse Operations Supervisor

World Market•Windsor, VA
•$70,000 - $85,000

About The Position

Under the direction of a Shift/Operations Manager, the Distribution Warehouse Operations Supervisor oversees team members’ daily work assignments and may supervise 10 or more team members. The supervisor must be able and willing to learn and manage different warehouse functions, including Receiving, Order Fill, Stocking, and Shipping. This is a second-shift supervisory position, typically scheduled from 3:30 p.m. to 12:00 a.m. The position requires availability for a fixed first- or second-shift schedule, with the primary shift assignment subject to change based on operational needs. World Market describes itself as a retailer with more than 60 years of offering home, entertaining, gifting, food, beverage, furniture, and décor products. The company emphasizes diversity, belonging, inclusion, collaboration, adaptability, honesty, and respect.

Requirements

  • High school diploma.
  • Good oral and written communication skills.
  • Good analytical and problem-solving skills.
  • Team-player orientation.
  • Self-motivation and ability to work independently or as part of a team.
  • Strong organizational skills and attention to detail.
  • Familiarity with AS400 or a similar warehouse management system.
  • Ability to prioritize and handle multiple tasks.
  • Ability to demonstrate and motivate self-directed work teams.
  • Understanding of and support for the organization’s overall objectives.
  • Ability to motivate team members and support a positive work environment.
  • Ability to sit or stand for long periods.
  • Ability to lift up to 75 pounds.
  • Availability to work a fixed first- or second-shift schedule, with shift assignment subject to operational needs.

Nice To Haves

  • Four years of college preferred.
  • Minimum of one year of supervisory experience preferred.

Responsibilities

  • Direct, develop, and train staff members.
  • Conduct weekly department team meetings.
  • Maintain a safe and clean work environment.
  • Ensure daily equipment inspection logs and walkthrough checklists are maintained.
  • Process daily employee paperwork, including attendance, vacation, time-off requests, and VTO forms, and forward it to the manager.
  • Respond to labor requirements in each area to complete daily throughput.
  • Maintain performance boards in the work area weekly.
  • Assist with pre-hire tasks, including background checks and pre-employment testing.
  • Ensure team members understand the job standards for their work areas.
  • Maintain learning curves for each new team member in the work area.
  • Administer appropriate discipline for policy or procedure violations.
  • Promote open communication with staff.
  • Maintain a current procedure manual.
  • Ensure team members complete daily productivity logs.
  • Ensure equipment is appropriately and safely maintained and used.
  • Keep fire doors and egress lanes in the work area clean and unobstructed.
  • Monitor team members’ breaks and lunches and ensure they are in their work areas at scheduled times.
  • Perform other duties as assigned.

Benefits

  • Up to 30% employee discount and product sample sales.
  • Wellness program, including virtual fitness classes and personal health advocates.
  • Accrued vacation, sick time, and personal holidays.
  • Eligible employees are offered medical and dental insurance, vision coverage, a 401(k) savings plan, employee assistance, and other benefits.
  • Full-time employees become eligible for benefits including medical, dental, vision, prescription drug, life insurance, flexible spending, commuter benefits, and employee assistance on the first of the month following 30 days of continuous employment.
  • Full-time and part-time associates may participate in the company’s 401(k) retirement savings plan after three months of service.
  • Work-life balance is described as a priority.
  • Fun and supportive work environment and an inclusive culture.
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