Distribution Surgical Coordinator

Zimmer US, Inc.•Boca Raton, FL
•$25 - $26

About The Position

The Distribution Surgical Coordinator coordinates and ensures the timely, accurate delivery of materials needed for surgery. The role includes safely transporting inventory to medical facilities or other specified locations, coordinating order fulfillment, managing inventory transactions and status, and supporting warehouse fulfillment. The coordinator also develops product knowledge through training and collaboration with sales, marketing, sales training, and medical education teams. Duties listed are not exhaustive and may not include every essential function of the position.

Requirements

  • High school diploma or GED required; an equivalent combination of education and experience will be considered.
  • At least 2 years of experience required.
  • Valid driver's license with an acceptable driving record.
  • Must be able to lift and carry 50 pounds occasionally.
  • Organizational and time-management skills for a fast-paced environment.
  • Ability to problem-solve and communicate effectively with stakeholders.
  • Strong attention to detail; follows directions closely and completes tasks efficiently and effectively.
  • History of taking ownership and responsibility for assigned processes as part of a larger team.
  • Participation in the departmental 24-hour emergency on-call service is required.
  • Required to work some holidays.

Nice To Haves

  • Experience in Supply Chain, Logistics, Sales Support, Inventory Management, Information Systems, or another technical field is preferred.
  • Demonstrated knowledge of Zimmer Biomet products by major product groupings and familiarity with product lines of other divisions is preferred.

Responsibilities

  • Coordinate with staff to ensure surgery requisitions are submitted accurately and on time for product fulfillment and delivery.
  • Check orders for completeness and make recommendations based on previous orders.
  • Fulfill surgery requests accurately within required time constraints.
  • Use Enterprise Resource Planning/Manufacturing Resource Planning software to loan, receive, ship, issue, and monitor inventory.
  • Coordinate with shipping companies when needed.
  • Collaborate with Sales Operations, Supply Chain, and Operations to fulfill orders accurately and on time.
  • Assist on-site warehouse personnel with manual order fulfillment as needed.
  • Maintain current inventory status and provide real-time updates to Operations leadership and Sales team members.
  • Ensure inventory is returned in a timely manner.
  • Box, pack, label, and ship instruments using shipping programs as needed.
  • Deliver and retrieve inventory, including restocking and emergency runs, safely and accurately to the appropriate facility.
  • Develop and enhance product knowledge through training, webinars, learning modules, and interaction with sales, marketing, sales training, and medical education.
  • Participate in the departmental 24-hour emergency on-call service.
  • Work some holidays.

Benefits

  • Development opportunities
  • Employee resource groups (ERGs)
  • Flexible working environment
  • Location-specific competitive total rewards
  • Wellness incentives
  • Culture of recognition and performance awards
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