Distribution Surgical Coordinator

Zimmer US, Inc.•Boca Raton, FL
•$25 - $26

About The Position

The Distribution Surgical Coordinator coordinates and ensures the timely and accurate delivery of materials needed for surgery, including the safe and timely transportation of inventory to medical facilities or other specified locations. The role works with internal staff and cross-functional departments to fulfill surgery requests, maintain inventory status, and return inventory promptly. It may also involve coordination with shipping companies and assisting warehouse personnel with manual order fulfillment. The coordinator develops and enhances product knowledge through training, webinars, learning modules, and interaction with sales, marketing, sales training, and medical education teams. The role includes participation in a departmental 24-hour emergency on-call service, some holiday work, and travel of up to 50%.

Requirements

  • High school diploma or GED required; an equivalent combination of education and experience will be considered.
  • At least 2 years of experience, preferably in Supply Chain, Logistics, Sales Support, Inventory Management, Information Systems, or another technical field.
  • Valid driver license with an acceptable driving record.
  • Organizational and time-management skills for a fast-paced environment.
  • Ability to problem solve and communicate effectively with stakeholders.
  • Strong attention to detail, ability to follow directions closely, and ability to complete tasks efficiently and effectively.
  • History of taking ownership of tasks and responsibility for assigned processes as part of a larger team.
  • Ability to lift and carry 50 pounds occasionally.

Nice To Haves

  • Demonstrated knowledge of Zimmer Biomet products by major product groupings and familiarity with product lines from other divisions.

Responsibilities

  • Coordinate with staff to ensure surgery requisitions are submitted accurately and on time for product fulfillment and delivery.
  • Check orders for completeness and make recommendations based on previous orders.
  • Fulfill surgery requests accurately and within time constraints.
  • Use Enterprise Resource Planning/Manufacturing Resource Planning software to loan, receive, ship, issue, and monitor inventory.
  • Coordinate with shipping companies as needed.
  • Collaborate with Sales Operations, Supply Chain, and Operations to fulfill orders accurately and on time.
  • Assist on-site warehouse personnel with manual order fulfillment as needed.
  • Maintain current inventory status and provide real-time updates to Operations leadership and Sales team members.
  • Ensure inventory is returned in a timely manner.
  • Box, pack, label, and ship instruments, using shipping programs as needed.
  • Deliver and retrieve inventory, including restocking and emergency runs, to appropriate facilities safely and accurately.
  • Develop and enhance product knowledge through training, webinars, learning modules, and collaboration with sales, marketing, sales training, and medical education.
  • Participate in the departmental 24-hour emergency on-call service.
  • Work some holidays.

Benefits

  • Development opportunities
  • Employee resource groups (ERGs)
  • Flexible working environment
  • Location-specific competitive total rewards
  • Wellness incentives
  • Culture of recognition and performance awards
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