Distribution Supervisor

GOODWILL INDUSTRIES OF NORTH LOUISIANA INC•Shreveport, LA

3d•$18 - $18•Onsite

About The Position

The Distribution Supervisor supports the Distribution Manager by overseeing daily distribution activities for Goodwill Industries of North Louisiana, including warehouse operations, salvage processing, transportation logistics, and Attended Donation Centers (ADCs). The role coordinates workflow and staffing, promotes safe operations, and ensures donated goods move efficiently and responsibly through the distribution system to support Goodwill’s mission and revenue generation. The position supervises operational employees, coordinates schedules and transportation routes, supports employee training and development, maintains operational and safety records, and ensures compliance with operational standards. The supervisor may also assist directly with warehouse, transportation, or donation center duties when staffing shortages or operational needs arise.

Requirements

High school diploma or GED.
At least three years of warehouse, logistics, recycling, or distribution experience, including at least one year of supervisory or team lead experience.
Valid Class D or Class A Louisiana driver’s license and proof of personal automobile insurance.
Reliable transportation or access to a vehicle for operational site visits and emergency response.
Forklift certification, or ability to obtain certification within three months of hire.
Successful completion of a background screening, driving record check, and drug test as a condition of employment.
Must pass a DOT physical.
Knowledge of warehouse, logistics, and distribution operations, including movement, staging, and storage of materials.
Understanding of donation processing and salvage flow.
Ability to supervise operational teams and coordinate workflow across warehouse, salvage, transportation, and donation center operations.
Knowledge of warehouse safety practices, including OSHA standards, PPE requirements, and safe operation of forklifts, pallet jacks, balers, and compactors.
Ability to identify and properly handle regulated or hazardous materials, such as batteries, chemicals, electronics, and other restricted items.
Strong leadership skills and ability to supervise, coach, and motivate team members in a fast-paced operational environment.
Ability to coordinate transportation schedules, monitor productivity and operational efficiency, and respond quickly to operational issues.
Strong problem-solving skills.
Basic computer skills, including email, spreadsheets, and internal reporting systems used to track operations and shipments.
Ability to maintain accurate documentation related to salvage shipments, operational reports, and warehouse records.
Commitment to Goodwill NLA’s mission, guiding principles, and operational standards.
Ability to stand and walk for extended periods in a warehouse environment.
Ability to regularly lift, move, and handle materials weighing up to 50 pounds and occasionally team lift up to 100 pounds.
Ability to bend, stoop, kneel, reach, and climb during warehouse duties.
Ability to operate warehouse equipment, including pallet jacks and forklifts.
Ability to enter and exit company vehicles and travel between the warehouse, donation centers, and operational sites as needed.

Responsibilities

Oversee daily warehouse, transportation route, and Attended Donation Center operations.
Assign and supervise tasks for salvage, warehouse, transportation, and ADC employees to maintain efficient workflow.
Conduct daily operational huddles and team meetings to communicate priorities, safety reminders, and performance expectations.
Ensure adequate staffing and maintain work schedules within approved labor budgets.
Conduct initial hiring interviews for operational staff in coordination with the Distribution Manager.
Coach, train, and provide corrective guidance to employees, coordinating with Human Resources when needed.
Ensure employees are trained in safety procedures, operational processes, equipment operation, and organizational policies.
Coordinate placement of volunteers and community service workers in the warehouse as appropriate.
Oversee salvage sorting, staging, and loading; ensure bales and pallets are weighed, staged, and documented properly.
Maintain organized warehouse zones and proper rotation of materials and products.
Ensure stores receive supplies and materials accurately and on schedule.
Ensure donation centers are staffed, organized, and supplied; audit ADC sites for compliance with operational standards.
Coordinate training and retraining of Donation Attendants on procedures, safety, and donor service standards.
Maintain donation logs and operational reports related to ADC performance.
Develop and maintain daily transportation schedules and coordinate service to stores, donation centers, and collection points.
Generate route sheets and coordinate delivery schedules.
Monitor vehicle tracking systems to confirm drivers remain on route and follow safety expectations.
Maintain driver compliance records, including DOT files, inspections, and training documentation.
Ensure safety procedures are followed across warehouse, transportation, and ADC operations; ensure required safety drills and inspections are completed.
Serve as, or ensure the presence of, a Safety Advocate for distribution operations.
Report accidents, incidents, hazards, and equipment issues promptly to the Distribution Manager.
Ensure proper PPE use and safe handling of merchandise and equipment.
Maintain donation logs, transportation reports, salvage documentation, safety records, and other operational records while protecting confidential information.
Prepare payroll submissions and employee schedules within approved labor budgets.
Perform operational duties as needed, including assisting with warehouse operations, transportation routes, or donation center activities.
Maintain a professional appearance and leadership presence and demonstrate punctuality, attendance, and reliability.