Distribution Quality Supervisor

Expeditors • Irving, TX

2d

About The Position

The Distribution Quality Supervisor owns the building’s quality program for client work, including process audits, inspection, non-conformance tracking, and corrective action. The role supports the expectation that all work is assigned and checked for accuracy and conformance, and provides dedicated ownership of audit readiness.

The supervisor oversees quality processes across receiving, storage, picking, packing, and shipping; manages quality metrics and corrective actions; and supervises quality staff while coaching operators on quality standards. The program also covers serial-number accuracy for Revenue Fulfillment and RMA shipments, inspection and disposition quality for returned units, ESD-safe handling and packaging for high-value hardware, and audit readiness across client buildings.

The position works in a warehouse and office environment within a secured, high-value facility. Background screening is required, and the role may require flexibility during peak periods, overtime, and occasional weekend work.

Requirements

• Quality experience in distribution or manufacturing, including supervision; the posting says to confirm years and does not specify a number.
• Knowledge of root-cause and corrective-action methods.
• Strong Excel and reporting skills.
• Ability to coach and influence across EI and agency teams.
• Ability to stand and walk for extended periods.
• Ability to lift up to 50 lb.
• Ability to work safely around forklifts and powered equipment.
• Follow ESD-safe handling requirements and use required PPE on the floor.
• Pass a required background check.

Nice To Haves

• College degree.
• Quality certification, such as internal auditor or Six Sigma.
• Bilingual ability.

Responsibilities

• Audit receiving, storage, picking, packing, and shipping processes against SOPs.
• Track quality metrics and errors and publish results to operations leadership.
• Lead root-cause analysis and corrective and preventive actions for errors and complaints.
• Oversee the inspection and Non-Conformance (OS&D) process with Inspectors and OS&D Agents.
• Maintain controlled SOPs, work instructions, and training records.
• Prepare quality data for QMRs and customer and internal audits.
• Supervise quality staff and coach operators on quality standards.
• Ensure serial-number accuracy for Revenue Fulfillment and RMA shipments.
• Oversee inspection, non-conformance, and disposition quality for returned units in RMA Operations.
• Maintain ESD-safe handling and packaging standards for high-value hardware.
• Support audit readiness across all client buildings.

Benefits

• Paid vacation, holiday, and sick time.
• Health plan, including medical coverage.
• Life insurance.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.
• Growth opportunities within the company.
• Employee Referral Program.
• Bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed