Distribution Operations Specialist
About The Position
Manage the planning and execution of KUS Fleet vehicle distribution and front-end program operations across all KUS vehicle lines. The role aligns customer demand and open purchase order requirements with production schedules, available supply, port and carrier capacity, contract requirements, and delivery commitments. Responsibilities span production ordering, allocation, pipeline management, logistics coordination, customer delivery support, and final vehicle disposition. Coordinate RAC input to develop Fleet production orders and submit purchase orders to KHQ, KaGA, HMGMA, and KMX. Prepare rolling five-month forecasts for Fleet vehicles produced by those organizations. Provide end-to-end operational oversight of the QMP vehicle program with KaGA and HMGMA, and serve as the primary company contact for the in-house MSO printing operation. Develop, validate, and distribute Fleet and Distribution reporting, dashboards, and executive summaries that surface performance trends, operating risks, required actions, and decisions. Use independent judgment to resolve vehicle, system, documentation, vendor, and logistics exceptions, coordinating corrective actions across internal departments and external partners. Occasional domestic and/or international travel may be required, and additional hours outside normal business hours, including weekends or holidays, may be needed as required by the job.
Requirements
- Bachelor’s degree or equivalent experience.
- Minimum 5 years of automotive wholesale, vehicle distribution, logistics, Fleet Operations, or related automotive experience.
- Experience with vehicle allocation, production ordering, pipeline management, operational reporting, and cross-functional issue resolution.
- Accomplished computer and systems knowledge and performance, effective interpersonal skills, and a track record of responding quickly and solving issues in fast-paced situations.
- Advanced quantitative, qualitative, and problem-solving skills, including translating vehicle and pipeline data into actionable recommendations.
- Strong knowledge of vehicle allocation, production ordering, wholesale operations, pipeline management, port operations, and automotive logistics.
- Working knowledge of SAP and related vehicle-ordering, allocation, and reporting systems.
- Advanced Microsoft Excel skills, including data reconciliation, lookups, pivot tables, formulas, data validation, and recurring report development.
- Proficiency in Microsoft Word and PowerPoint, including preparation of concise, executive-ready reports and presentations.
- Ability to develop and maintain dashboards, scorecards, exception reports, trackers, and standardized performance measures.
- Strong vendor-management, service-level monitoring, documentation-control, and billing-review capabilities.
- Exceptional attention to detail when handling VIN-level data, MSOs, customer purchase orders, vehicle records, and financial-support documentation.
- Excellent organization, prioritization, oral presentation, and written communication skills.
- Ability to influence and coordinate cross-functional stakeholders without direct supervisory authority.
- Ability to establish standard operating procedures, process controls, escalation paths, and continuous-improvement plans.
- Ability to travel domestically and/or internationally occasionally, if required.
- Ability to work additional hours outside normal business hours, including weekends or holidays, as required by the job.
Nice To Haves
- Experience coordinating with manufacturing plants, ports, carriers, vendors, dealers, or commercial customers is preferred.
Responsibilities
- Lead execution of the approved Fleet allocation strategy and set daily priorities based on demand, vehicle availability, customer commitments, logistics capacity, and delivery requirements.
- Resolve operational exceptions within established authority and escalate material issues with analysis and recommendations.
- Coordinate Fleet production ordering and manage the vehicle lifecycle from order submission and VIN creation through allocation, shipment, delivery, and customer handoff.
- Monitor production, inventory, data, and system risks and coordinate corrective actions to minimize business disruption.
- Coordinate with ports, carriers, processing facilities, and logistics partners to support vehicle movement and delivery performance.
- Monitor shipment timing, dwell, capacity, and exceptions; lead recovery efforts and escalate material risks with recommended actions.
- Develop, validate, and distribute Fleet and Distribution reports, dashboards, trackers, executive summaries, and ad hoc analyses for management, executive leadership, and cross-functional stakeholders.
- Analyze operating data to identify trends, risks, and constraints, and provide actionable insights and recommendations.
- Administer Fleet forecasting, production-order submission, purchase-order maintenance, allocation, and pipeline management.
- Maintain Fleet source contracts, customer purchase orders, drop-ship codes, dealer information, and related vehicle data in SAP and other applicable systems.
- Oversee QMP vehicle coordination with KaGA and HMGMA, including VIN submission, lifecycle tracking, release from service, Company Cars coordination, auction allocation, and shipment.
- Serve as the operational contact for the in-house MSO printing vendor; coordinate daily document production, mailing, issue resolution, supply management, service oversight, and billing review.
- Support dealer and customer inquiries by providing timely and accurate vehicle-status and delivery information.
- Manage assigned program performance, vendor coordination, document exceptions, billing review, process controls, and audit-support records.
- Maintain procedures, process documentation, operational records, issue logs, controls, and audit-support materials.
- Identify and lead improvements to vehicle flow, reporting accuracy, vendor performance, process controls, and operational efficiency.
- Provide management visibility into operating conditions, material risks, required actions, and decisions needed.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
