Distribution Operations Project Specialist

NBCUniversal•Stamford, CT

3d•$75,000 - $90,000•Hybrid

About The Position

NBCUniversal is seeking a Distribution Operations Project Specialist to join its Technical Operations Global Media Operations branch in Stamford, Connecticut. The role oversees and drives internal projects across the Distribution Operations portfolio to streamline workflows, working with subject matter experts to define, scope, prioritize, and manage business projects. It also handles reporting, operationalization, and data analysis. The position currently follows a hybrid schedule requiring at least four days per week in the office; the company may change in-office requirements. The role may occasionally require commuting to 30 Rock. The specialist drives projects through completion, optimizes workflows by consolidating and converging initiatives, maintains documentation to support operational resilience, improves communication and alignment across teams and locations, and streamlines monitoring and control across Distribution, Product, and Engineering. Project examples include cloud playout transitions and distribution model changes involving satellite and terrestrial delivery. The position designs and builds reports, interprets and presents data, identifies patterns, and collaborates with management on data-driven decisions and future project roadmaps. It supports operationalization by training and onboarding distribution teams, developing initial training sessions and procedures, and helping manage reliability as new work becomes part of operations. The specialist also builds and maintains the department training program, coordinates with subject matter experts and Engineering to develop curriculum and a training pod, maintains and presents a training matrix, and explores ways to streamline supplemental training and documentation.

Requirements

At least 3 years of project management and data analysis responsibilities.
At least 1 year of relevant industry experience in technology or entertainment.
At least 1 year of demonstrated leadership experience in a fast-paced environment involving troubleshooting, problem solving, prioritization, and adapting to changing scenarios.
Strong verbal and written communication skills.
Strong problem-solving and critical-thinking skills.
Willingness to occasionally commute to 30 Rock.

Responsibilities

Collaborate with subject matter experts to define, scope, prioritize, and execute critical business projects.
Align stakeholders on project scope, assign responsible parties, set milestones and deadlines, and drive projects to completion.
Identify and communicate project hurdles and escalate issues as needed.
Provide project updates to internal and external stakeholders as required.
Create and maintain detailed project documentation for tracking, reporting, and operational handoff.
Design and build reports to support management of distribution operations teams; interpret and present data.
Identify data patterns and collaborate with management on data-driven decisions and future project roadmaps; provide ad hoc reporting as requested.
Complete training and onboarding with distribution teams to ensure projects and new work can be supported on an ongoing basis.
Develop initial training sessions and establish procedures for inclusion in the broader training matrix.
Assist with reliability management as new work is incorporated into operations.
Build and maintain the department training program, collaborating with subject matter experts to design, develop, and update curriculum.
Coordinate with Engineering to design a training pod, maintain and present the training matrix, and explore ways to streamline supplemental training and documentation.
Optimize workflows, maintain overarching documentation, enhance communication across teams and locations, and streamline monitoring and control across Distribution, Product, and Engineering.