Distribution Operations Manager

Hi-Line•Farmers Branch, TX

5d•$80,000 - $105,000•Onsite

About The Position

Hi-Line is seeking a passionate and experienced Operations Manager to lead its Distribution Team. The role is onsite at the company’s Farmers Branch, Texas location, Monday through Friday from 7 a.m. to 4 p.m. The ideal candidate has a can-do attitude, high integrity, and a growth mindset; is comfortable working on the floor of a Distribution Center; can lead a team and analyze data to make decisions; and works effectively with people at various organizational levels. The manager oversees distribution operations, including inbound, outbound, packaging, stocking, returns, kitting, spooling, equipment operation, and inventory control. The role establishes priorities and staffing plans, monitors labor and operating expenses, addresses operational and service issues, develops team members, maintains safety and compliance, and drives quality and KPI improvements. This position reports directly to the VP of Operations & Supply Chain.

Requirements

At least 10 years of experience managing an Operations Department.
Prior distribution experience.
Mandatory prior experience leading a team of 20 or more employees.
Advanced knowledge of Excel.
Superb leadership and communication skills.
Excellent organizational and time-management skills.
Exceptional analytical and strategic-thinking abilities.
Ability to multitask, prioritize, and delegate daily activities.

Nice To Haves

Experience with 20,000 or more SKUs.
Bachelor’s degree.

Responsibilities

Maintain a staff of cross-trained and effective Distribution Center Operations Team Members.
Manage inbound, outbound, packaging, stocking, returns, kitting, spooling, equipment operation, and inventory control.
Lead quality control efforts.
Establish departmental priorities, staffing plans, work assignments, and performance expectations.
Use independent judgment to resolve operational, staffing, inventory, quality, and customer-service issues.
Develop staffing plans based on order volume, service requirements, productivity expectations, and business growth.
Monitor overtime, attendance, scheduling, labor utilization, and departmental operating expenses.
Build leadership depth through coaching, cross-training, succession planning, and employee development.
Maintain a safe and compliant work environment by identifying hazards, enforcing safety procedures, investigating incidents, and implementing corrective actions.
Administer corrective actions, up to and including termination, as necessary.
Conduct annual performance reviews with each team member.
Maintain documented policies, procedures, and best practices.
Improve key performance indicators (KPIs).
Suggest, develop, and implement improvements.
Facilitate training opportunities for the Distribution Center Operations Team.
Participate in ongoing professional development to improve job-related skills.