Distribution Coordinator I

Canon U.S.A., Inc.•Monroe Township, NJ

8d•$17 - $25•Onsite

About The Position

Canon U.S.A., Inc. is seeking a Distribution Coordinator I in Monroe, New Jersey. The position manages assigned daily warehouse functions, which may include shipping, receiving, returns processing, order control and release, delivery and pickup scheduling, pre-installation coordination, parts processing, and maintaining the accuracy of related processing and inventories. The role requires full-time presence at the assigned office, worksite, or territory on scheduled workdays. Responsibilities vary by assigned function. The coordinator releases and monitors orders, checks for critical backorders, processes returns and RMAs, follows up on unsuccessful pickups, and coordinates deliveries and client pickups. The role also confirms equipment delivery details with clients, prepares shipping confirmations and packing-list copies for carriers, creates daily carrier delivery schedules, coordinates equipment pre-installations, processes parts orders, and supports accurate parts and merchandise inventories. The coordinator assists Sales, Service, OM, and other groups with order, return, receiving, delivery, and pickup inquiries, and performs other warehouse administrative duties as assigned.

Requirements

High school diploma, GED, or equivalent experience; a high school diploma or equivalent is also listed as required.
One to two years of related experience.
Organized, with good communication skills and the ability to prioritize.
Excellent customer service skills and commitment to providing quality results to internal and external customers.
Good time management skills.
Experience in a computerized environment and with a database management system.

Responsibilities

Manage assigned daily warehouse operations, including shipping, receiving, returns processing, order control and release, delivery and pickup scheduling, pre-installation coordination, and parts processing.
Release orders for assigned organizations on a scheduled basis and as needed, coordinating with OM.
Check orders for critical backorders against the Essential Items list, and hold or release orders as items become available.
Monitor open order reports to ensure shippable orders are processed.
Process RMAs received each day and coordinate order modifications as needed.
Research unsuccessful pickups, follow up, and reschedule them for the earliest possible date.
Monitor open RMA reports to support timely returns against goals.
Contact clients to confirm equipment delivery dates and details using the established checklist.
Ship-confirm equipment orders, provide appropriate packing-list copies to carriers, and create daily delivery schedules by carrier.
Schedule client pickups and returns, preferably at the time of delivery, and reschedule as needed.
Handle daily shipping, receiving, and returns processing for area market or Paragon coordination.
Perform or coordinate pre-installation of new equipment to meet order dates.
Coordinate daily deliveries and pickups with administrative staff.
Process parts orders and manage the accuracy of parts inventories.
Assist with scheduling physical inventories and maintain the ongoing accuracy of merchandise inventories.
Assist Sales, Service, OM, and other groups with inquiries or issues related to orders, returns, receiving, deliveries, and pickups.
Perform other warehouse and administrative duties as assigned.