Distribution Coordinator I

Canon Careers•Monroe, NJ

7d•Onsite

About The Position

Canon U.S.A., Inc. is seeking a Distribution Coordinator I in Monroe, New Jersey. The role manages assigned day-to-day warehouse operations, which may include shipping, receiving, returns processing, order control and release, delivery and pickup scheduling, coordination of equipment pre-installations, parts processing, and maintaining accurate processing records and inventories. The coordinator works with Sales, Service, Operations Management (OM), carriers, clients, and other groups to address order and equipment issues and support timely warehouse operations. This is a full-time, onsite position requiring presence at assigned worksites on scheduled workdays.

Requirements

High school diploma, GED, or equivalent experience required.
One to two years of related experience required.
Organized, with good communication and prioritization abilities and excellent customer service skills.
Commitment to providing quality results to internal and external customers and good time-management skills.
Experience working in a computerized environment and with a database management system.
Must be legally authorized to work in the United States; the company will not pursue or support visa sponsorship.
Applicants must reside in the United States at the time of hire.

Responsibilities

Release orders for assigned organizations on schedule and as needed, working with OM.
Check orders for critical backorders against the Essential Items list and hold or release orders as items become available.
Monitor open-order reports and ensure shippable orders are processed.
Assist Sales, Service, OM, and other groups with inquiries and issues involving orders, returns, receiving, and related matters.
Process received RMAs daily and coordinate order modifications as needed.
Research unsuccessful pickups, follow up, and reschedule them for the earliest possible date.
Coordinate with Sales, Service, OM, and other groups regarding equipment that cannot be picked up or other related issues.
Monitor open RMA reports to support timely returns against goals.
Contact clients to confirm equipment delivery dates and details using the established checklist.
Confirm equipment shipments and provide appropriate packing-list copies to carriers; create daily delivery schedules by carrier.
Schedule client pickups and returns, preferably at the time of delivery, and reschedule as required.
Coordinate with Sales, Service, OM, and other groups regarding equipment that cannot be delivered or other related issues.
Handle daily shipping, receiving, and returns processing for the assigned area market or Paragon function.
Perform or coordinate pre-installation of new equipment to meet order dates.
Coordinate with administration to schedule daily deliveries and pickups.
Process parts orders and maintain accurate parts inventories.
Assist with scheduling physical inventories and maintain accurate merchandise inventories.
Perform other warehouse and administrative duties as assigned.