Distribution Channel Account Manager - Draper, UT

ProdataKey

About The Position

The Distribution Channel Account Manager (DCAM) drives revenue growth across ProdataKey’s distribution network by increasing branch engagement, strengthening product knowledge, and helping turn dealer opportunities into sales. The role is the primary day-to-day contact for distributor support and works with sales representatives and marketing to equip branches to respond effectively and promote PDK. The DCAM improves revenue per distributor branch through engagement, training, responsiveness, and pipeline conversion. As the operational and enablement lead for the distribution channel, the DCAM provides consistent branch engagement, distributor support, and sales enablement so partners have the knowledge, resources, and support to generate dealer opportunities and drive growth. Success is measured by revenue growth per branch, distributor engagement, dealer leads generated and converted, training completion, timely partner support, and consistent inventory availability. The role also manages day-to-day channel operations, allowing channel leadership to focus on strategic partnerships, corporate relationships, channel expansion, and high-value opportunities.

Responsibilities

Build relationships with branch managers and inside sales teams, onboard new distributor locations, and re-engage inactive or underperforming branches.
Ensure distributor branches understand PDK products and are equipped and motivated to promote and sell them.
Collect and track distributor-generated dealer leads, coordinate timely follow-up with Partner Success Managers and outside sales representatives, and help move opportunities through the sales pipeline to conversion.
Deliver ongoing product and sales training, encourage participation in online training, and help distributor teams confidently position, recommend, and promote PDK.
Respond to distributor inquiries, assist with purchase orders and reporting, and coordinate inventory needs to maintain product availability and responsive support.
Coordinate branch-level promotions, incentives, and campaigns; support use of marketing materials; and gather distributor feedback to improve marketing execution and engagement.
Track branch engagement, training participation, dealer leads, conversion rates, response times, and inventory availability to identify growth opportunities, address performance gaps, and recommend improvements.
Manage day-to-day channel operations, including distributor communication, lead tracking, training coordination, and inventory follow-up.
Improve channel performance by increasing distributor engagement, product adoption, dealer lead generation, and conversion rates while reducing missed opportunities through timely follow-up and improved inventory management.