Branch Manager 3 - Draper Smith's, UT

U.S. Bank•Draper, UT

7d•Onsite

About The Position

The Branch Manager leads and manages branch operations to meet goals and comply with banking laws and regulations. The role ensures the team delivers an excellent customer experience in line with U.S. Bank culture and core values, and regularly coaches, develops, mentors, and trains team members. The manager uses discretion and independent judgment in carrying out responsibilities. The position identifies customers’ financial needs and recommends suitable products and services, collaborating with partners in wealth, business banking, mortgage, and payment services to help individual and business customers reach their financial goals. The manager leads customer experience, motivates and directs the team, expands the customer base, and participates in the local market and community to understand needs and promote U.S. Bank products and services. The role requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including the associated criminal background and credit check. Employees must maintain awareness of and comply with U.S. Bancorp’s Code of Ethics and relevant laws, regulations, policies, and procedures. This position works from a U.S. Bank location five days per week.

Requirements

Bachelor’s degree or equivalent work experience.
Three to four years of experience in a sales, retail management, or banking environment.
NMLS registration is required under the S.A.F.E. Act of 2008 and Regulation Z; registration includes a criminal background and credit check.
Ability to maintain compliance with U.S. Bancorp’s Code of Ethics and applicable laws, regulations, policies, and procedures.

Nice To Haves

Thorough product and service knowledge, including regulatory, policy, and compliance issues.
Solid understanding of retail product philosophy, policies, procedures, documentation, and systems.
Thorough knowledge of teller and platform functions, including transaction processing, cash balancing, account opening, and sales techniques.
Analytical skills to evaluate credit requests, prepare budgets, and determine marketplace trends.
Interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills.
Ability to evaluate and resolve problems and issues with minimal guidance.
Demonstrated success in a retail sales environment.
Working knowledge of employment practices, including rewards and recognition, employee development, and change management.

Responsibilities

Lead and manage branch operations to meet goals and comply with banking laws and regulations.
Ensure team members provide an excellent customer experience reflective of U.S. Bank culture and core values.
Coach, develop, mentor, and train team members; provide motivation and direction.
Identify customers’ financial needs and recommend appropriate products and services.
Collaborate with wealth, business banking, mortgage, and payment services partners to help customers reach financial goals.
Lead the customer experience and expand the customer base.
Participate in the local market and community to identify needs and promote U.S. Bank products and services.
Maintain awareness of and comply with the Code of Ethics and applicable laws, regulations, policies, and procedures.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.