Distribution Center Team Leader - 1st Shift

Phoenix Contact•Middletown, PA

4d•Onsite

About The Position

The Distribution Center Team Leader provides leadership to Distribution Center staff and assists with daily operations, including pick-packing, receiving, shipping, and related areas. This is an individual contributor position without formal people-management responsibilities. The role supports the Distribution Center Supervisor in overseeing operations, coordinating workflow, maintaining process quality, and assisting staff with warehouse management system use and operational issues.

Requirements

High school graduate or GED.
At least 1 year of experience.
Ability to communicate and lead effectively.
Familiarity with personal computers.
Experience with or familiarity with warehouse management systems and related business systems.
Ability to delegate effectively when necessary.
High degree of accuracy in work.
Strong leadership and communication skills.
Ability to lift up to 70 pounds.
Ability to stand for extended periods.
Ability to work flexible hours and overtime when necessary, including weekends.
Professional, ethical, and customer-focused conduct.
Ability to work in a fast-paced, sometimes stressful environment.
Regular and on-time attendance.

Responsibilities

Assist the Distribution Center Supervisor with overseeing and performing Distribution Center duties, including receiving, cycle counting, picking, packing, and shipping.
Work with the supervisor and Distribution Center workers to ensure work follows company process specifications.
Assist the supervisor in scheduling workflow and activities to achieve optimal customer service.
Assist with operating the WMS and Distribution Center-related central business system functions.
Provide WMS assistance and training to Distribution Center workers as a key user.
Investigate and correct operational issues within the WMS.
Contact Viastore WMS hotline support when necessary.
Handle minor, non-mechanical ASRS hardware issues and contact internal facility ASRS maintenance personnel for mechanical issues as needed.
Ensure quality of work by investigating errors and reviewing procedures with Distribution Center workers.
Be a role model and lead by example.
Perform other duties as assigned by the manager.