Distribution Center Team Leader - 1st Shift

Phoenix Contact•Middletown, PA

3d•Onsite

About The Position

The Distribution Center Team Leader provides leadership to Distribution Center staff and assists with daily operations, including pick-packing, receiving, shipping, and other associated areas. This is an individual contributor role and does not include formal people management responsibilities. The role works with the Distribution Center Supervisor and workers to support operational workflows, customer service, use of the warehouse management system (WMS), and quality standards.

Requirements

High school graduate or GED.
At least 1 year of experience.
Ability to communicate and lead effectively.
Familiarity with personal computers.
Experience or familiarity with warehouse management systems and related business systems.
Ability to delegate effectively when necessary.
High degree of accuracy in work.
Strong leadership and communication skills.
Ability to lift up to 70 lbs.
Ability to stand for extended periods.
Ability to work flexible hours or overtime when necessary, including weekends.
Professional, ethical, and customer-focused conduct.
Ability to work in a fast-paced, sometimes stressful environment.
Regular and on-time attendance.

Responsibilities

Assist the Distribution Center Supervisor with overseeing and performing Distribution Center operations, including receiving, cycle counting, picking, packing, and shipping.
Work with the supervisor and Distribution Center workers to ensure work follows company process specifications.
Assist the supervisor in scheduling workflow and activities to achieve optimal customer service.
Assist with WMS and Distribution Center-related central business system functions.
Provide assistance and training to Distribution Center workers using the WMS as a key user.
Investigate and correct operational issues within the WMS.
Contact Viastore WMS hotline support when necessary.
Handle minor, non-mechanical ASRS hardware issues and contact internal facility ASRS maintenance personnel for mechanical issues as needed.
Ensure work quality by investigating errors and reviewing procedures with Distribution Center workers.
Serve as a role model and lead by example.
Perform other duties as assigned by the manager.