Distribution Center Team Leader - 2nd Shift

Phoenix Contact•Middletown, PA

5d•Onsite

About The Position

The Distribution Center Team Leader provides leadership to Distribution Center staff and assists with the daily operation of the Distribution Center. The role supports activities in areas such as pick-packing, receiving, shipping, and related distribution functions. It is an individual contributor position and does not include formal people-management responsibilities. On second shift, the Team Leader assists the Distribution Center Supervisor with operational duties, workflow coordination, and use of the Warehouse Management System (WMS) and related business systems. The role provides WMS support and training to workers, investigates system and process issues, and helps maintain work quality and customer service.

Requirements

High school graduate or GED.
At least 1 year of experience.
Ability to communicate and lead effectively.
Familiarity with personal computers.
Experience with or familiarity with warehouse management systems and related business systems.
Ability to delegate effectively when necessary.
High degree of accuracy in work.
Strong leadership and communication skills.
Ability to lift up to 70 pounds and stand for extended periods.
Ability to work flexible hours and overtime when necessary, including weekends.
Professional, ethical, and customer-focused conduct.
Ability to work in a fast-paced, sometimes stressful environment.
Regular and on-time attendance.

Responsibilities

Assist the second-shift Distribution Center Supervisor with overseeing and performing operational duties, including receiving, cycle counting, picking, packing, and shipping.
Work with the supervisor and second-shift workers to ensure work follows company process specifications.
Assist the supervisor with scheduling workflow and activities to achieve optimal customer service.
Assist with operating the WMS and distribution-center-related central business system functions.
Provide WMS assistance and training to Distribution Center workers as a key user.
Investigate and correct operational issues within the WMS.
Contact Viastore WMS hotline support when necessary.
Handle minor, non-mechanical ASRS hardware issues and contact internal facility ASRS maintenance personnel when mechanical issues arise.
Ensure work quality by investigating errors and reviewing procedures with Distribution Center workers.
Serve as a role model and lead by example.
Perform other duties as assigned by the manager.