Distribution Center Supervisor

Love's Travel Stops & Country Stores•Milan, TN

About The Position

The Distribution Center Supervisor supports the continued success of Love’s distribution centers by working safely and efficiently across DC functions. In conjunction with the DC Manager, the supervisor provides training, creates a safe work environment, and ensures DC activities run smoothly and meet company standards. The role oversees, directs, and coordinates daily distribution center activities to meet customer demands. The supervisor supports team members and facility efficiency, provides excellent customer service, and promotes teamwork. Success is measured by the supervisor’s ability to support the facility team and help it operate effectively. The position may involve exposure to outdoor elements in all seasons, fumes and particles, moving mechanical parts, vibration, and loud noise. Employees are frequently exposed to dirt, dust, grime, grease, oil, gas, concentrated cleaning solutions, and human waste. Some travel may be required. Employment offers may be conditioned on an acceptable background check and/or drug screen.

Requirements

  • At least 2 years of experience in a distribution or manufacturing environment.
  • At least 2 years of experience supervising and training 15 or more employees.
  • Valid driver’s license.
  • Clean and consistent safety record.
  • Forklift certification.
  • Ability to learn and operate facility equipment, including computers and retreading machinery.
  • Good verbal and written communication, time management, delegation, and organizational skills; a can-do attitude, sense of urgency, and strong work ethic.
  • Ability to regularly talk and hear, and to stand and walk regularly; some bending, kneeling, stooping, crouching, crawling, and climbing are required.
  • Ability to occasionally move and handle tires weighing up to 100 pounds.
  • Vision abilities including close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Maintain a safe and clean facility and follow safety-first practices.
  • Use safety-related personal protective equipment, including gloves, safety glasses, and vests.
  • Resolve customer issues or complaints by determining timely, effective solutions.
  • Manage daily distribution center activities, oversee team members, and ensure productivity goals and KPIs are met.
  • Manage the distribution center’s P&L.
  • Conduct and facilitate new-employee onboarding, including activities associated with “Best Day Ever.”
  • Manage employee turnover; recruit, hire, train, evaluate, and coach employees; and recommend personnel changes as needed.
  • Coordinate compliance with required CBT courses for distribution center personnel.
  • Delegate tasks and follow up to ensure they are completed.
  • Prepare the weekly payroll submission and ensure its information is accurate.
  • Maintain accurate inventory and meet company shrink or loss goals.
  • Maintain personal grooming, uniform, and attendance standards.
  • Perform other tasks as assigned.
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