Distribution Center Supervisor

Bridgestone•Williamsburg, VA

About The Position

Firestone Airide, a company specializing in air spring manufacturing and technology, is hiring a Distribution Center Supervisor to lead day-to-day warehouse operations and achieve safety, quality, delivery, cost, and productivity objectives. The Supervisor directs hourly teammates across receiving, put-away, picking, packing, labeling, staging, and shipping; ensures accurate SAP transactions and inventory integrity; and supports on-time, error-free delivery to aftermarket, commercial vehicle, and automotive OEM customers. The role is the primary floor-lead position and works closely with the DC Manager and cross-functional teams to promote safety, accountability, and continuous improvement. The position oversees warehouse staffing, training, operational processes, inventory control, quality and compliance, and performance improvement. It requires working primarily on the warehouse floor, where there is exposure to forklifts, moving equipment, noise, and seasonal temperature changes. The role may require extended hours, overtime, flexible schedules, and weekend work to meet business needs.

Requirements

3–5 years of warehouse, distribution, or logistics experience, including at least 2 years in a supervisory or team lead role.
Experience with SAP or a comparable ERP/WMS system.
Strong leadership, coaching, and conflict-resolution skills, including the ability to motivate a diverse team.
Working knowledge of inventory control, cycle counting, FIFO, and shipping and receiving processes.
Knowledge of customer-specific automotive OEM labeling, packaging, and ASN requirements.
Knowledge of OSHA requirements, powered industrial truck safety, and warehouse safe work practices.
Familiarity with ISO 9001/IATF 16949 and ISO 14001 management systems.
Proficiency with structured problem-solving tools, including 5 Why, 8D, PFMEA, and control plans, as well as lean and 5S principles.
Proficiency in Microsoft Excel, Word, Outlook, and Teams; ability to analyze data and prepare reports.
Strong organizational skills, attention to detail, and ability to manage multiple priorities under tight deadlines.
Clear written and verbal communication skills at all levels of the organization.
Ability to stand, walk, bend, and climb stairs for extended periods and occasionally lift up to 50 pounds.
Ability to work extended hours, overtime, and flexible schedules, including weekends, to meet business needs.
Required PPE includes safety footwear, safety glasses, and high-visibility vests as required.

Nice To Haves

Associate or bachelor's degree in supply chain, logistics, business, or a related field.
Experience in an automotive, manufacturing, or OEM-supplier distribution environment.

Responsibilities

Promote a positive safety culture and ensure compliance with safety rules, PPE requirements, safe work practices, and environmental management requirements.
Conduct and document safety observations, job safety analysis reviews, and PPE assessments; investigate incidents and near misses and implement corrective actions.
Ensure forklift operators are trained and certified, complete pre-shift inspections, and maintain emergency preparedness.
Supervise, schedule, and assign work to hourly teammates and Team Leads to meet shipping and receiving requirements.
Lead start-up and tier meetings to communicate priorities, safety topics, performance results, and customer requirements.
Train, coach, and cross-train teammates; maintain training records and skills matrices and develop potential Team Leads.
Administer attendance, timekeeping, and work rules; address performance and conduct issues with Human Resources; participate in hiring, onboarding, and improvement plan reviews.
Direct receiving, put-away, replenishment, picking, packing, billing, staging, loading, and shipping activities.
Coordinate inbound and outbound shipments with customer schedules, carrier pickups, and automotive delivery windows.
Ensure customer-specific packaging, returnable containers, pallet building, stacking, and load securement meet requirements and prevent damage.
Verify shipping labels, packing lists, bills of lading, and advance ship notices before product leaves the dock.
Organize dock and staging areas and balance labor and equipment to respond to changing order volumes and priorities.
Maintain warehouse equipment and facilities and coordinate repairs with maintenance.
Ensure accurate and timely SAP transactions, including goods receipts, transfer orders, handling units, deliveries, and goods issues.
Lead cycle counting, research and resolve inventory discrepancies, and process inventory adjustments according to financial controls.
Maintain FIFO, bin-location accuracy, barcode labeling, and accurate customer returnable-packaging balances and reporting.
Support SAP and warehouse-system improvements, including scan-based picking, delivery grouping, and validation enhancements.
Ensure compliance with the Quality Management System and customer-specific requirements, including automotive OEM labeling and packaging standards.
Conduct order accuracy audits and verification checks; lead or support containment and root-cause investigations using 5 Why, 8D, and Is/Is Not methods.
Support PFMEA and control plan updates, corrective and preventive actions, and effectiveness verification; prepare for and participate in audits and maintain document control.
Monitor and report KPIs, maintain the SQD board and visual management tools, and communicate performance trends and action plans.
Lead 5S, lean, and waste-reduction activities; identify and implement improvements to warehouse processes, materials, and layout.
Partner with Customer Service, manufacturing, supply chain, transportation, sales, and quality to resolve order, routing, and delivery issues.
Communicate with carriers and customer contacts regarding shipment status, pickups, and adjustments; promptly escalate risks to delivery, quality, or safety to the DC Manager.
Perform other duties as assigned to support distribution center objectives.