Distribution Center Supervisor
About The Position
The Distribution Center Supervisor leads daily distribution center operations, focusing on customer experience, efficient processes, and On-Time Delivery (OTD) through the Confirmed Ready Ship Date (CRSD). The role supervises team members, oversees inventory accuracy, and optimizes logistics to meet customer expectations and delivery timelines. The supervisor fosters respect, collaboration, and empowerment through servant leadership. Responsibilities include holding daily communication meetings, providing timely performance feedback and following through on development plans, recognizing team contributions, and aligning decisions with JCMS principles to promote operational excellence and continuous improvement.
Requirements
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- At least 3 years of experience in logistics, warehouse management, or distribution operations, including supervisory experience.
- Strong knowledge of inventory management systems and logistics software.
- Excellent leadership, communication, and problem-solving skills.
- Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
- Proficiency in Microsoft Office Suite and warehouse management systems (WMS).
Nice To Haves
- Experience with Lean or Six Sigma methodologies to drive process improvements.
- Familiarity with processes focused on achieving On-Time Delivery and CRSD workflows.
Responsibilities
- Oversee and coordinate distribution center operations in compliance with safety, quality, and performance standards.
- Manage shipping processes and maintain accurate outbound shipment documentation aligned with delivery commitments and CRSD timelines.
- Conduct cycle counts and reconciliations to maintain inventory accuracy and minimize discrepancies.
- Lead, mentor, and develop the logistics team, fostering customer focus, collaboration, and continuous improvement.
- Collaborate with internal teams, including sales, manufacturing, and logistics, to resolve operational challenges and improve workflows for On-Time Delivery.
- Ensure adherence to local and international warehousing, shipping, and logistics regulations.
- Identify and implement process improvements to enhance operational efficiency, customer satisfaction, and cost-effectiveness.
- Monitor customer experience and delivery performance metrics and provide insights and recommendations for improvement.
- Conduct daily communication meetings to support team alignment, transparency, and engagement.
- Provide timely, constructive performance feedback and follow through on development plans.
- Recognize individual and team contributions.
- Apply servant leadership values and align actions and decisions with JCMS principles.
Benefits
- Competitive bonus plan based on individual, group, and corporate performance.
- Competitive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
