Supervisor, Distribution Center

Rheem Manufacturing Company•Randleman, NC

2d•Onsite

About The Position

The Supervisor, Distribution Center directly supervises hourly employees and working leaders at Rheem’s Replacement Parts Division location in Randleman, North Carolina. This is an on-site position performed entirely at the Randleman office. The supervisor oversees daily distribution center operations, employee performance and training, quality assurance, safety, schedules, costs, equipment and materials, and coordination with other departments. The role also supports employee relations and hiring, develops standard operating procedures, and assists with vendor negotiations for MRO supplies.

Requirements

At least 5 years of experience in a distribution environment.
Experience supervising hourly employees.
Excellent interpersonal and communication skills, teamwork, demonstrated leadership, and problem-solving skills.
Superior planning, decision-making, staff service, and motivation skills.
Good judgment, planning, and analytical skills, with the ability to engage team members in significant shop-floor change.
Ability to organize and deliver effective training tools.
Ability to manage multiple projects.
Ability to interact and work in a distribution center floor environment.
Working knowledge of Microsoft Office, including Word and Excel.

Nice To Haves

Bachelor’s degree in Operations or a related field.
Certified lift truck experience.
Knowledge of ERP systems such as Oracle or SAP.
Experience in a unionized environment.

Responsibilities

Supervise hourly employees in distribution center operations.
Plan work within the assigned department and improve methods and procedures to increase efficiency and reduce costs.
Ensure the quantity and quality of departmental work, working alongside employees as needed to complete it.
Coordinate work with other departments to support efficient operations.
Oversee employee induction, instruction, and training and maintain an adequately trained workforce.
Promote employee morale and positive employee-management relations, using knowledge of the employee handbook.
Meet schedules established for the assigned department.
Interpret instructions, specifications, the employee handbook, and company policies for hourly employees.
Control costs and ensure proper maintenance of tools, machines, other work equipment, and materials in the assigned department.
Maintain discipline through prompt, impartial action and enforcement of company policies and the employee handbook.
Serve as an HR liaison by assisting employees as appropriate and participating in interviewing and selection of new employees.
Conduct safety meetings to train employees in safe work habits, housekeeping rules, and maintaining safe working conditions.
Recognize and communicate hourly employees’ capabilities to higher supervision.
Counsel employees to resolve individual complaints or problems before they become formal complaints.
Develop standard operating procedures as required for the Distribution Center.
Assist with vendor negotiations for MRO supplies.
Develop quality assurance performance in the Distribution Center.
Perform other duties as assigned.