Distribution Center Process Coordinator

Genuine Parts Company•York, PA

8d•Onsite

About The Position

The Distribution Center Process Coordinator drives daily performance and consistency across the Distribution Center. The role has no direct reports and leads through influence by guiding peers, supporting operations, and helping the team execute safety, quality, and efficiency standards. The coordinator leads shift startup meetings, coordinates workflow, supports root cause investigations, and adapts to maintain smooth, standardized operations. The position works across distribution functions including receiving, picking, packing, put wall, and shipping. It supports associate onboarding and cross-training, reinforces standard work, monitors operational performance, and partners with leadership and peers on continuous improvement. The role requires the ability to work variable shifts and adapt to changing business needs. The work takes place in a warehouse environment and involves physical activity such as lifting and carrying objects weighing 60 pounds or more depending on duties, pushing and pulling loaded equipment, standing and walking for extended periods, bending, stooping, reaching, climbing ladders or stairs, and performing repetitive tasks. The role may involve working at heights, long hours, weekends, or overtime during peak periods.

Requirements

At least 1 year of experience in a distribution center, warehouse, or logistics environment.
Ability to foster collaboration and direct teams through demanding operational challenges.
Strong understanding of distribution-center processes and performance metrics, such as UPH, pick accuracy, OIR, and service levels.
Strong communication, organizational, and interpersonal skills.
Demonstrated ability to perform root cause analysis and drive process improvements.
Experience with Warehouse Management Systems (WMS) and RF scanning technology.
Ability to work variable shifts and adapt to changing business needs.
Ability to lift and carry objects weighing 60 pounds or more, depending on job duties.
Ability to push and pull carts, pallet jacks, or other equipment loaded with materials, including heavy loads over distances or ramps.
Ability to stand and walk for extended periods, bend, stoop, squat, reach, and climb ladders or stairs, including working at heights such as open-floor mezzanines.
Ability to operate warehouse equipment such as forklifts, pallet jacks, and order pickers; applicable equipment operation may require certification or training.
Manual dexterity to handle small objects, operate controls, and perform precise tasks.
Ability to perform repetitive tasks and maintain productivity in a fast-paced environment.
Stamina to meet productivity targets and capacity to work long hours, weekends, or overtime during peak periods.
Commitment to following safety protocols and taking precautions to protect oneself and others.
Demonstrates the values of serve, perform, influence, respect, innovate, and team.
Makes balanced decisions and thinks strategically and proactively.
Communicates clearly and proactively to motivate and inspire others.
Focuses on results and customer success, keeping the customer central to decisions.

Nice To Haves

Working knowledge of Lean, 5S, or continuous improvement methodologies.
Powered industrial truck certification.

Responsibilities

Communicate daily priorities, workload changes, and performance updates to keep the team aligned.
Coordinate shift startup meetings focused on safety, quality, service, productivity, and customer needs.
Monitor warehouse-floor activity and coordinate workflow between receiving, picking, packing, put wall, and shipping.
Support associate onboarding and cross-training, and reinforce adherence to standard work.
Provide real-time guidance and feedback on safe, efficient, and high-quality work practices.
Observe and reinforce compliance with standard operating procedures and best practices across functional areas.
Ensure supplies are set up and staged for daily activities.
Maintain process documentation and visual aids, including standard work and metrics boards.
Identify and address bottlenecks, inefficiencies, and quality concerns in real time.
Support root cause investigations for safety incidents, service errors, and quality misses using structured methods such as 5 Whys and Fishbone analysis.
Partner with operations leadership and peers to implement continuous improvements that improve distribution-center performance and associate safety.
Promote safe work behaviors and help ensure compliance with distribution-center safety standards.
Conduct quality checks, validate outbound accuracy, and help reduce errors and damages.
Track and communicate operational metrics such as UPH, accuracy, service percentage, and cost per unit.
Participate in improvement activities focused on throughput, downtime, and associate engagement.
Foster accountability, teamwork, ownership, and pride in performance outcomes.
Collaborate with other Distribution Center Process Coordinators and leadership to standardize processes and communication across shifts and departments.