Distribution Center Process Coordinator

Genuine Parts Company•York, PA

9d•Onsite

About The Position

The Distribution Center Process Coordinator drives daily performance and consistency across the Distribution Center. The position has no direct reports and leads through influence by guiding peers, supporting daily operations, and helping ensure the team executes safely and effectively. Responsibilities include leading shift startup meetings, coordinating workflow, supporting root cause investigations, and maintaining smooth, standardized operations. The coordinator communicates priorities and performance updates, monitors workflow across DC areas, supports associate onboarding and cross-training, reinforces standard work, and provides real-time guidance. The role also helps maintain process documentation and supplies, identifies bottlenecks and quality concerns, analyzes root causes, and partners with operations leadership and peers on continuous improvement. The position supports safety, quality, and performance initiatives by monitoring compliance, validating outbound accuracy, tracking operational metrics, and communicating results. It promotes accountability, team orientation, and consistent processes across shifts and departments. The work takes place in a warehouse environment and involves physical activity such as lifting, carrying, pushing, pulling, standing, walking, bending, climbing, and repetitive tasks.

Requirements

At least 1 year of experience in a distribution center, warehouse, or logistics environment.
Ability to foster collaboration and direct teams through demanding operational challenges.
Strong understanding of Distribution Center processes and performance metrics, including UPH, pick accuracy, OIR, and service levels.
Effective communication, organizational, and interpersonal skills.
Demonstrated ability to perform root cause analysis and drive process improvements.
Experience with Warehouse Management Systems and RF scanning technology.
Ability to work variable shifts and adapt to changing business needs.
Ability to lift and carry objects weighing 60 pounds or more, depending on job duties.
Ability to push and pull carts, pallet jacks, or other loaded equipment, including heavy loads over distances or up ramps.
Ability to stand and walk for extended periods, bend, stoop, squat, reach, and climb ladders or stairs, including working at heights such as open-floor mezzanines.
Ability to operate warehouse equipment such as forklifts, pallet jacks, and order pickers, subject to applicable certification or training.
Manual dexterity to handle small objects, operate controls, and perform precise tasks.
Ability to perform repetitive tasks throughout a shift and maintain productivity in a fast-paced environment.
Physical stamina to meet productivity targets and work long hours, weekends, or overtime during peak periods.
Commitment to following safety protocols and remaining alert to workplace hazards.

Nice To Haves

Working knowledge of Lean, 5S, or continuous improvement methodologies.
Powered industrial truck certification.

Responsibilities

Communicate daily priorities, workload changes, and performance updates to keep the team aligned.
Coordinate shift startup meetings focused on safety, quality, service, and productivity.
Monitor the warehouse floor and coordinate workflow across receiving, picking, packing, put wall, and shipping.
Support onboarding and cross-training, and reinforce adherence to standard work.
Provide real-time guidance and feedback on safe, efficient, and high-quality work practices.
Observe adherence to standard operating procedures and best practices across functional areas.
Ensure supplies are set up and staged for daily activities.
Maintain process documentation and visual aids such as standard work and metrics boards.
Identify and address process bottlenecks, inefficiencies, and quality concerns.
Support root cause investigations into safety incidents, service errors, and quality misses using structured problem-solving methods.
Partner with operations leadership and peers to implement continuous improvements that enhance performance and associate safety.
Model and encourage compliance with Distribution Center safety standards.
Conduct quality checks, validate outbound accuracy, and help reduce errors and damages.
Track and communicate operational metrics such as UPH, accuracy, service percentage, and cost per unit.
Participate in continuous improvement activities to increase throughput, reduce downtime, and improve associate engagement.
Promote accountability, team orientation, and ownership of performance outcomes.
Partner with other Distribution Center Process Coordinators and leadership to standardize processes and communication across shifts and departments.