Hudson DC Manager

Dufry•Hudson, OH
•Onsite

About The Position

The Distribution Center Manager oversees the warehouse operation supporting Chicago O'Hare International Airport from East Higgins Road in Elk Grove Village, Illinois. The role manages and executes day-to-day warehouse activities, supports airport store replenishment, and promotes operational excellence through strong leadership and work ethic. The manager supervises warehouse associates, supervisors, and assistant managers; manages inventory and assets; ensures accurate receiving, returns, and documentation; and coordinates with Supply Chain, airport terminal managers, Customs, Transportation, Loss Prevention, store operations, and Finance. The position also oversees employee recruitment, training, coaching, scheduling, safety, and compliance with applicable U.S. Customs and OSHA requirements.

Requirements

  • Five or more years of previous warehouse management experience.
  • Proficiency with SAP.
  • Working knowledge of Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
  • Leadership qualities and demonstrated organizational skills.
  • Good time-management skills and problem-solving abilities.
  • Ability to multitask.
  • Ability to lift 50 pounds.

Responsibilities

  • Manage and oversee all activities of the day-to-day warehouse operation.
  • Supervise warehouse associates, supervisors, and assistant managers; delegate tasks and oversee team development.
  • Monitor inventory levels to manage expenses, minimize loss, and maximize revenue.
  • Work with the Supply Chain team to ensure orders and inventory are accurate.
  • Partner with airport terminal managers to meet store replenishment and stock needs.
  • Hire, recruit, train, and coach warehouse personnel.
  • Protect company assets in the warehouse, including non-stock merchandise.
  • Maintain a safe and clean environment for warehouse personnel.
  • Schedule warehouse operating hours to accommodate business requirements.
  • Count and receive incoming merchandise and report shortages or overages to vendors within required deadlines.
  • Count merchandise returns and complete the appropriate vendor-return paperwork.
  • Submit supporting documents for goods receipts and returns to vendors to Finance (AP) on time.
  • Provide ongoing stock replenishment to the sales floor.
  • Isolate, sort, and organize damaged and outdated products for supplier credits and returns.
  • Coordinate ongoing cycle counts and annual physical inventories with Loss Prevention and store operations.
  • Work with Customs and Transportation to ensure compliance with U.S. Customs rules and regulations for a Class 9 bonded warehouse.
  • Follow OSHA rules and company health and safety policies.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Generous paid time off, including vacation, flex, or sick time
  • Holiday pay
  • 401(k) retirement plan
  • Company-paid life insurance
  • Tuition reimbursement
  • Employee discounts across company brands
  • Employee assistance program
  • Training and career growth opportunities
  • Referral program with a bonus for referring a friend
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