Distribution Center Area Manager - Macon, GA

Bob's Discount Furniture • Macon, GA

1d • $67,000 - $80,000 • Onsite

About The Position

The Area Manager is a motivated, customer-focused leader responsible for leading an hourly workforce and upholding Bob’s core values. The role applies expertise in safety, quality, and performance to foster a positive culture of growth and development. The Area Manager collaborates with team members and departments, promotes open communication and a diversified workforce, and sustains operations to protect customer expectations.

The position oversees workforce performance and development, operational safety, quality, productivity, and customer satisfaction. It defines roles and priorities, monitors key performance indicators, and works to improve team efficiency and achieve business objectives. Duties may be modified or expanded based on business needs.

This role is based in a distribution center and requires frequent movement throughout the facility. The posting describes continuous standing and walking, with standing, walking, lifting, and arranging products accounting for 80% of work time and sitting, desk, and phone work accounting for 20%.

Requirements

• At least 3 years of experience in a warehouse environment, including at least 2 years of lead or management experience.
• Understanding of supply chain and distribution center operations.
• Experience using a warehouse management system (WMS); SAP is preferred.
• Experience with Microsoft Outlook, Word, and Excel.
• Ability to communicate proactively and effectively, comprehend and communicate detailed instructions, and read and write.
• Must be at least 18 years old.
• Ability to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, and handle or move items weighing up to 50 pounds without assistance.
• Ability to move objects weighing up to 250 pounds, with or without reasonable accommodations.
• Ability to move throughout all areas of the distribution center and stand and walk continuously to perform job functions.

Nice To Haves

• Bilingual English/Spanish skills.
• Prior experience in a high-volume retail or furniture distribution environment.
• Experience supporting peak-season operations with fluctuating volume and staffing.
• Experience with Lean, Kaizen, and/or Six Sigma process-improvement initiatives.

Responsibilities

• Support, mentor, and motivate the workforce.
• Lead efforts in safety, quality, and productivity to ensure customer satisfaction.
• Evaluate employee performance and complete employee reviews.
• Collaborate with team members and departments to develop plans, overcome barriers, and achieve business objectives.
• Define roles and priorities for the workforce.
• Monitor and optimize team performance using key performance indicators.
• Hire, manage performance, coach, and promote direct reports; lead by example through Bob’s Core Values and drive engagement through visibility, communication, and recognition.
• Develop team members and frontline leaders through mentoring, coaching, feedback, and appropriate team structure.
• Audit employee work and provide real-time, data-driven feedback tied to productivity, quality, and safety metrics; own area performance for throughput, quality, and safety.
• Delegate responsibilities, determine task severity, and align ownership with team members’ capabilities.
• Create plans, communicate requirements, navigate priorities, and deliver daily, weekly, and monthly operational targets.
• Analyze operational issues and data trends to identify inefficiencies and improvement opportunities; balance time, quality, resources, and business impact.
• Communicate clearly, define success criteria, and manage and resolve conflicts constructively, partnering with Human Resources as appropriate.
• Engage frontline associates and build a culture of accountability, teamwork, and continuous improvement.
• Manage labor costs, productivity rates, budget adherence, and operational KPIs, including UPH, cost per unit, on-time shipping, and fill rate; drive cost efficiencies.
• Meet customer commitments by focusing on product quality and accuracy, minimizing damage, responding to service failures, and implementing corrective actions.
• Streamline workflows and drive process-improvement initiatives.
• Support labor planning, capacity planning, and peak-readiness strategies.

Benefits

• Competitive medical, dental, and vision insurance.
• Paid time off, including vacation, personal days, sick leave, holidays, and a birthday day off.
• 401(k) Profit Sharing Plan with company match.
• Pet insurance and employer-paid life insurance options.
• Tuition reimbursement, on-demand learning, and career progression pathways.
• Employee discount starting on Day 1 and exclusive partner discounts.
• Bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed