DC Operations Manager - Macon, GA

Bob's Discount Furniture • Macon, GA

6d • Onsite

About The Position

The DC Operations Manager is the primary onsite leader for an entire shift at the Macon, Georgia facility. This critical leadership role requires strategic thinking, problem-solving, and making significant daily decisions about shift operations. The manager leads department managers, assistant department managers, and hourly associates to meet operational targets, adapt to changing priorities, balance workloads across warehouse departments, and establish shift and department goals that support customer commitments and deadlines.

The role supports the company’s core values and promotes a positive culture focused on employee growth and development. It requires working effectively with a diverse workforce and maintaining open communication about policies, procedures, company initiatives, and department updates. The manager oversees warehouse operations, staffing, performance management, safety, customer commitments, and shift budgets, and may assist with hands-on work when needed. The position requires flexibility to work hours that may include weekends and holidays.

Requirements

• Ability to multitask in a fast-paced warehouse environment.
• Critical-thinking skills, including the ability to analyze data and solve problems.
• Strong written, verbal, and listening communication skills.
• Ability to stand and walk 80% of the time to oversee operations.
• Proficiency with a warehouse management system (WMS) and Microsoft Outlook, Word, and Excel.

Nice To Haves

• At least 4 years of progressive leadership experience.
• High school diploma or equivalent.
• Strong computer skills.
• Mathematical aptitude.

Responsibilities

• Monitor daily operations and implement and enforce warehouse policies and procedures for shipping, receiving, and other operational areas; recommend procedural changes when necessary.
• Develop a cross-functional understanding of all areas of the facility.
• Review department structure and personnel needs to ensure staff are utilized effectively.
• Manage staffing to meet targeted goals, including recruitment, training, and employee development.
• Partner with frontline managers on performance reviews that encourage continuous learning, growth, and development.
• Support employee discipline and counseling in partnership with Human Resources.
• Keep staff informed of current events and department and company initiatives through frequent team meetings.
• Coordinate with supply-chain partners, including delivery, inventory control, stores, merchandising, Human Resources, and Loss Prevention, to support efficient operations.
• Meet customer commitments by focusing on quality and accuracy and minimizing product damage.
• Manage budgets and targeted expenses by understanding the monthly profit and loss of the shift and associated departments.
• Assist with hands-on work when necessary to support morale and timely completion of work.
• Promote a culture of safety by following safety policies and ensuring housekeeping standards are met and the work environment is clean, safe, and organized.
• Support business needs by working flexible hours, including weekends and holidays, and performing additional duties as assigned.

Benefits

• Competitive medical, dental, and vision insurance.
• Paid time off including vacation, personal days, sick leave, holidays, and a birthday benefit.
• 401(k) Profit Sharing Plan with company match.
• Pet insurance and employer-paid life insurance options.
• Tuition reimbursement, on-demand learning, and career progression pathways.
• Employee discount starting on Day 1 and exclusive partner discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED