Dispensary Lead - GrowHealthy (Cape Coral)

iAnthus Capital•Cape Coral, FL

2d•$18 - $18•Onsite

About The Position

The Dispensary Lead at GrowHealthy’s Cape Coral, Florida location plays a central role in dispensary operations and helps ensure a positive, efficient experience for medical cannabis patients and adult-use customers. The role serves as a key point of contact by assisting customers, answering questions, and creating a welcoming atmosphere. The lead also contributes to the dispensary’s sales success and supports daily operations, including opening or closing the dispensary and maintaining cash and product inventory.

Requirements

High school diploma or equivalent.
Must be at least 21 years of age.
Recent and relevant hospitality and/or retail experience.
Reliable transportation.
At least 2 years of customer service experience.
Strong customer service skills.
Positive and professional attitude.
Ability to quickly learn and apply new technologies and systems.
Experience in hospitality service and/or a high-volume retail environment.
One to three years in a retail environment managing a team.
Strong interpersonal skills.
Experience working with Excel, POS, and inventory management control systems.

Nice To Haves

Bachelor’s degree or equivalent preferred.
Knowledge of local and state laws and regulations pertaining to medical marijuana.
Ganjier or Green Flower Certificate preferred.

Responsibilities

Create a “Patients First” environment focused on excellent patient interactions.
Recognize and appropriately respond to patients with ease and compassion.
Maintain the highest level of confidentiality with patient information and interactions.
Multitask, think critically, and resolve problems quickly as they arise.
Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR).
Stay current with company policies and procedures.
Open or close the dispensary as a key holder.
Balance cash and product inventory as part of the daily closing procedure.
Observe and participate in patient services during consultations and sales.
Maintain accountability of team members in relation to their specific job descriptions.
Perform other duties as assigned by the Manager.

Benefits

12 days of paid time off
Ten paid holidays
Paid sick leave
Paid parental leave
Medical, dental, vision, FSA, HSA, and transit benefits
Employer-paid short-term disability and life insurance
Wellness program
Employee Assistance Program
Product discounts
Career development opportunities
Flexible work environment
Opportunity to work in a growing company where talents and skills can have a positive impact