Dispatcher - Weekends

Holman Logistics•Jacksonville, FL

About The Position

The Dispatcher coordinates warehouse receiving, storage, shipping, and dispatch activities. The role handles load and customer paperwork, assigns work in internal systems, monitors loading progress, and supports timely billing and outbound shipments. The schedule is Friday 4:00 a.m.–2:00 p.m., Saturday 5:00 a.m.–2:00 p.m., Sunday 6:00 p.m.–4:00 a.m., and Monday 2:00 p.m.–12:00 a.m. Compensation is $22.50 plus a $3.00 shift differential. The position requires reliable attendance, effective communication and collaboration, accurate paperwork and computer work, attention to detail, and the ability to prioritize and work independently. The employee must follow applicable safety and security standards. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED preferred.
Two years of related dispatch experience preferred.
Intermediate personal computer skills, including electronic mail, word processing, spreadsheets, and graphics.
Strong working knowledge of Microsoft Outlook, Excel, and Word.
Ability to master internal computer systems.
Ability to work the required schedule and arrive on time; willingness to work voluntary or mandatory overtime during the busy season and alternative schedules as business needs require.
Effective, courteous, and professional verbal and written communication; ability to understand and follow verbal and written instructions.
Ability to work effectively with people regardless of age, gender, race, ethnicity, religion, or job type.
Ability to establish and maintain effective working relationships with customers, coworkers, and management.
Ability to meet or exceed production guidelines and work independently without interruptions.
Ability to perform basic arithmetic using whole numbers, fractions, and decimals, and calculate rates, ratios, and percentages.
Ability to read and interpret receivers, invoices, operating instructions, and procedure manuals, and write routine reports and correspondence.
Ability to complete paperwork neatly and accurately, and count, document, or scan units as required.
Ability to verify paperwork to ensure inventory counts are correct.
Accuracy, thoroughness, attention to detail, prioritization, and ability to handle multiple tasks or projects simultaneously.
Analytical, research, and problem-solving skills.
Ability to accept responsibility and account for actions.
Ability to complete assigned tasks under stressful situations.
Customer-oriented approach while following company procedures.
Ability to work independently with minimal supervision.
Ability to identify and correct conditions that affect Team Member safety.
Ability to perform each essential duty satisfactorily, with reasonable accommodations where applicable.

Nice To Haves

High school diploma or GED.
Two years of related dispatch experience.

Responsibilities

Coordinate the activities of Team Members receiving, storing, and shipping product in iDS, and provide load documents to supervisors.
Coordinate paperwork with outside truck drivers dropping off and picking up loads.
Coordinate warehouse and dispatch activities with supervisors and managers.
Process cuts and communicate shortages to space planners, Inventory Control, and management.
Respond to customer and shipper questions and complaints regarding storage and distribution services.
Prepare shipping documentation and contact carriers for equipment needed for outbound shipments to ensure on-time billing.
Review invoices and shipping manifests for conformity with tariff and customs regulations.
Answer phones and assist other Dispatchers as needed.
Perform duties according to applicable safety and security standards.
Set up SDS returns for distribution through iDS and assign receiving in iDS.
Separate paperwork, spot and download orders for other shifts, and assign loads.
Coordinate Home Depot transit orders.
Track live loads to avoid detention time and monitor doors.
Separate and match customer paperwork, packing slip requisitions, and pre-load pick sheets, noting special handling instructions where required.
Spot orders according to bill time, prioritizing the earliest bill times.
Organize and maintain paperwork for loads.
Assign and monitor pre-loader and loader progress to ensure timely billing in iDS.
Bill LTLs, RPs, Will-Call orders, and DLTL (Estes) before midnight.
Reprint labels and paperwork for outbound loads.
Bill loads and put them into the carousel.
Perform other duties as assigned or needed.