Dispatcher - Weekends

Holman Logistics•Jacksonville, FL

10d

About The Position

The Dispatcher coordinates warehouse receiving, storage, shipping, and dispatch activities. The role processes and organizes load paperwork, assigns receiving and outbound loads in iDS, tracks live loads and warehouse doors, and monitors pre-loader and loader progress to support timely billing. The Dispatcher also coordinates with supervisors, managers, truck drivers, carriers, space planners, inventory control, customers, and other dispatchers; responds to customer and shipper questions; and helps ensure shipping documents and equipment are arranged appropriately. Duties are performed in accordance with applicable safety and security standards. The schedule is Friday 4:00 a.m.–2:00 p.m., Saturday 5:00 a.m.–2:00 p.m., Sunday 6:00 p.m.–4:00 a.m., and Monday 2:00 p.m.–12:00 a.m. Compensation is $22.50 plus a $3.00 shift differential. Reliable attendance is required, and voluntary or mandatory overtime during the busy season and alternative schedules may be required to meet business needs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED preferred.
Two years of related dispatch experience preferred.
Intermediate personal computer skills, including electronic mail, word processing, spreadsheets, and graphics.
Strong working knowledge of Microsoft Office, including Outlook, Excel, and Word.
Ability to master internal computer systems.
Ability to work the required schedule and arrive on time; willingness and ability to work voluntary or mandatory overtime during busy season and alternative schedules as needed.
Effective, courteous, and professional verbal and written communication; ability to understand and follow verbal and written instructions.
Ability to establish and maintain effective working relationships with customers, coworkers, and management, and to work effectively with people regardless of age, gender, race, ethnicity, religion, or job type.
Ability to meet or exceed production guidelines and work independently without interruptions or with minimal supervision.
Ability to perform basic arithmetic using whole numbers, fractions, and decimals and compute rates, ratios, and percentages.
Ability to read and interpret receivers, invoices, operating instructions, and procedure manuals, and write routine reports and correspondence.
Ability to complete, count, document, scan, and verify paperwork accurately according to established guidelines.
Accuracy, attention to detail, task prioritization, and ability to handle multiple tasks or projects simultaneously.
Analytical and research skills, including the ability to use reasoning to solve problems and conduct systematic, objective investigations.
Ability to accept responsibility and account for actions, complete assigned tasks under stressful situations, and meet customer needs while following company procedures.
Ability to identify and correct conditions that affect team member safety.
Ability to perform each essential duty satisfactorily, with reasonable accommodations available for qualified individuals with disabilities.

Nice To Haves

High school diploma or GED.
Two years of related dispatch experience.

Responsibilities

Coordinate the activities of team members engaged in receiving, storing, and shipping product in iDS, and provide load documents to supervisors.
Coordinate paperwork with outside truck drivers dropping off and picking up loads.
Confer with supervisors and managers to coordinate warehouse and dispatch activities.
Process cuts and communicate shortages to space planners, inventory control, and management.
Respond to customer and shipper questions or complaints regarding storage and distribution services.
Arrange necessary shipping documentation and contact carriers for equipment needed for outbound shipments to support on-time billing.
Examine invoices and shipping manifests for conformity to tariff and customs regulations.
Answer phones and assist other dispatchers as needed.
Perform duties in conformance with appropriate safety and security standards.
Set up SDS returns for distribution through iDS and assign receiving in iDS.
Separate paperwork, spot and download orders for other shifts, and assign loads.
Coordinate Home Depot transit orders.
Track live loads to prevent detention time and monitor doors.
Separate and match customer paperwork, packing slip requisitions, and pre-load pick sheets, noting special handling instructions where required.
Spot orders according to bill time, prioritizing the earliest bill times.
Organize and maintain paperwork for loads.
Assign and monitor pre-loader and loader progress to ensure timely billing in iDS.
Bill LTLs, RPs, Will-Call orders, and DLTL (Estes) before midnight.
Reprint labels and paperwork for outbound loads.
Bill loads and put them into the carousel.
Maintain reliable attendance at scheduled shifts.
Perform other duties as assigned or needed.