Dispatcher, Campus Safety

Phillips Academy • Andover, MA

7d

About The Position

The Campus Safety Dispatcher receives emergency and non-emergency telephone calls; monitors computerized alarm and access control systems; manages dispatch and radio communications; administers campus vendor and visitor identification badges; and provides in-person customer service and clerical support for the department. Some tasks are safety-related and place a critical emphasis on successful outcomes.

The weekly schedule is Sunday 7 a.m.–3 p.m., Monday through Wednesday 3 p.m.–11 p.m., and Saturday 7 a.m.–3 p.m. Offers of employment are contingent upon successful CORI/SORI, ADP authorization (RMV), and fingerprinting background checks, as well as unrestricted authorization to work in the United States.

Requirements

• High school diploma or GED.
• At least 1 year of experience.
• Willingness to become CPR certified.
• Willingness to pass and maintain required alarm-monitoring certifications when required.
• Valid driver’s license.
• Computer proficiency, including typing, and knowledge of or ability to learn computer-aided dispatch, alarm monitoring, access control, identification badge, and other technical systems as needed.
• Successful CORI/SORI, ADP authorization (RMV), and fingerprinting background checks.
• Unrestricted authorization to work in the United States.

Nice To Haves

• Other relevant skills, training, or experience are desired.

Responsibilities

• Receive emergency and non-emergency telephone calls.
• Monitor computerized alarm and access control systems.
• Provide dispatch and radio communication management.
• Administer campus vendor and visitor identification badges.
• Provide in-person customer service.
• Provide clerical support for the department.

Benefits

• Employer-subsidized medical, dental, and mental health benefits, eligible from day one.
• Retirement program with a 10% employer contribution.
• Annual paid time off, including 10 holidays, 3–6 weeks of vacation, and 10–12 sick days.
• Employer-paid life insurance and long-term disability insurance.
• Professional development programs.
• Education assistance, including tuition remission or reimbursement.
• Access to museums, guest speakers, cultural programs, and performing arts.
• Free parking.
• Free meals during work hours.
• Discounted on-campus childcare.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED