Dispatcher

EMT Ambulance • North Canton, OH

14d

About The Position

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to emergency scenes by radio or other electronic means. Schedules non-emergency transports for ambulance and wheelchair divisions and obtains information needed to facilitate insurance or payment processes. Uses keyboarding skills for computer-aided dispatch, map street searches, and filing. The role requires multitasking in a fast-paced environment with numerous emergency calls and frequent talking and listening. It involves constant exposure to electronic equipment and frequent contact with physicians, EMS and fire personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

Requirements

• Keyboarding skills.
• Ability to multitask.
• Ability to work in a fast-paced environment with numerous emergency calls and high call volume.
• Frequent talking and listening is required.
• Constant exposure to electronic equipment.

Nice To Haves

• CPR for the Professional Rescuer certification from the AHA or equivalent; training may be provided if needed.
• EMT, medical terminology, or a similar medical background.

Responsibilities

• Receive incoming calls for assistance using communication equipment.
• Dispatch personnel and equipment to emergency scenes via radio or other electronic means.
• Schedule non-emergency transports for ambulance and wheelchair divisions.
• Obtain information to facilitate insurance or payment processes.
• Use computer-aided dispatch, search maps for streets, and perform filing.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed