Dispatcher (days)

UNITED PETROLEUM TRANSPORTS INC•Odessa, TX

1d•Onsite

About The Position

The Dispatcher is responsible for dispatching loads to customers and supporting drivers in the safe, timely transportation and delivery of fuel. The role is based in the Odessa, Texas office and follows a schedule of five days on and three days off, from 8 a.m. to 5 p.m. Dispatch finalization is completed from home in the evening. Training takes place at the Abilene terminal for two weeks.

Requirements

High school education or equivalent.
One year of experience dispatching or in customer service.
Excellent verbal and written communication skills.
Knowledge of DOT regulations and federal and state standards.
Ability to prioritize and manage multiple projects.
Self-starter with detail-oriented work habits.
Ability to maintain confidentiality.
Professional demeanor and good interpersonal skills, including the ability to work well with a wide range of individuals.
Dependability demonstrated through good attendance and adherence to timelines and schedules.
Basic computer skills, including Word and Excel.
Knowledge of basic company employment policies and procedures.
Ability to sit for long periods and perform the listed physical activities, including walking, finger dexterity, feeling, repetitive motions, talking, hearing, and visual activity.
Ability to occasionally lift up to 20 pounds.

Responsibilities

Promote safety in all actions.
Control and complete paperwork as required.
Safely plan driver trips around load and customer expectations and safety guidelines.
Communicate company and customer requirements to drivers.
Relay issues to customer service that need to be communicated to the customer.
Assist drivers with route planning and load building.
Prioritize loads for timely delivery.
Track and trace current loads in transit and deliveries.
Assign loads to drivers in a fair and equitable manner.
Help drivers plan safe, timely fuel transit and maintain legal hours of service and ELD logs throughout their trips.
Communicate with drivers during check-ins throughout pickup, transit, and delivery.
Monitor store inventories.
Maintain a friendly, professional demeanor with drivers, customer service, and support staff.
Communicate with the CSC Manager, Assistant CSC Manager, and Customer Service Representatives as required.
Comply with corporate policies and procedures and health and safety policies.
Carry out other duties assigned by the CSC Manager.