Dispatcher Nights - N2B

Hallcon•Lenexa, KS

7d•Onsite

About The Position

Hallcon is hiring a Dispatcher for its Lenexa, Kansas command center. The role is an onsite, fast-paced operations position focused on coordinating driver trip coverage, monitoring trip accuracy, and supporting clients and field operations. Dispatchers use multiple technology and dispatch platforms, maintain accurate internal records, and communicate professionally with field management and teammates. The role is not remote.

Requirements

2–4+ years of experience in a dynamic, fast-paced operations center or call center environment.
Excellent reliability and onsite attendance.
Strong client service and phone communication skills.
High school diploma or equivalent.
Demonstrated professionalism and business maturity in an office environment.
Solid proficiency with Microsoft Office, including Outlook, Word, and PowerPoint.
Takes ownership of projects and assigned activities and meets deadlines.

Responsibilities

Coordinate and ensure timely coverage of driver trips.
Optimize driver trip coverage options across multiple technology and dispatch platforms.
Monitor trip accuracy and provide support where needed.
Escalate issues to field operations or clients when appropriate.
Maintain up-to-date and accurate records in internal systems.
Communicate professionally with field management and other team members.