Dispatcher II

Builders FirstSource • Cincinnati, OH

18d

About The Position

The Dispatcher II assigns motor vehicles and drivers for the conveyance of building materials. The role coordinates vehicle and order assignments, communicates with drivers and customers, tracks trips and vehicle expenses, and establishes service or delivery routes. This position has no supervisory responsibilities.

The work is primarily performed while sitting, with occasional standing. The employee may occasionally be exposed to moving mechanical parts, fumes or airborne particles, and outside weather conditions. Noise levels are usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High school diploma or GED and two years of related experience and/or training, or an equivalent combination of education and experience.
• Ability to read, analyze, and interpret general technical procedures or governmental regulations.
• Ability to write basic business correspondence.
• Ability to present information effectively and respond to questions from employees, customers, and management.
• Ability to perform arithmetic using whole numbers, common fractions, and decimals.
• Ability to use common-sense understanding to carry out written, oral, or diagrammed instructions.
• Ability to address problems involving several concrete variables in standardized situations.

Responsibilities

• Compile a list of available vehicles and assign vehicles based on trip length and purpose, freight or passenger requirements, and user preference.
• Assign orders to lift operators for pulling from inventory.
• Issue keys, record sheets, and credentials to drivers.
• Record departure times, destinations, cargo, and expected return times.
• Investigate overdue vehicles.
• Direct driver activities by two-way radio.
• Confer with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.
• Maintain records of mileage, fuel use, repairs, and other expenses.
• Establish service or delivery routes.
• Assign helpers to drivers.
• Perform other duties.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED