Dispatcher I

City of Roseville • Roseville, CA

2d

About The Position

The City of Roseville Police Department is hiring a Dispatcher I to serve as a communication link between the community and public safety agencies. Dispatchers are cross-trained to handle law enforcement, fire, and medical emergency calls, provide life-saving instructions and reassurance until responders arrive, and assist with non-emergency requests, including dispatching animal control and water, sewer, electric utility, and street maintenance services.

The normal schedule is four days per week, 10 hours per day. Employees must be able to work shifts, nights, weekends, holidays, and mandatory overtime when required. The recruitment list may also be used to fill future temporary part-time, limited-term, or regular full-time City vacancies for the duration of the list.

Candidates selected for the Police Department testing process may take an entry-level dispatcher examination, oral interview, background investigation, medical examination including a drug screen, and psychological evaluation. Appointment is contingent on completing applicable pre-employment checks and examinations. The City describes its workplace as inclusive and supportive, with opportunities for growth and a culture of innovation and collaboration.

Requirements

• Two years of public contact experience, in person or over the telephone, demonstrating general aptitude for working with the public in a multitasking environment.
• Education equivalent to completion of the 12th grade, GED, or a higher-level degree.
• Some positions may require a valid California driver's license by the date of appointment.
• Obtain a California Peace Officers Standards and Training Commission (P.O.S.T.) Public Safety Dispatcher Basic Certificate within one year of appointment.
• Obtain a National Academies of Emergency Dispatch (NAEMD) Emergency Medical Dispatch Certificate within one year of appointment.
• Be able to work shifts, holidays, weekends, nights, and mandatory overtime when required.
• Successfully complete applicable selection steps, which may include a background investigation, medical examination and drug screen, and psychological evaluation.

Nice To Haves

• Experience in radio dispatching in a taxi, trucking, towing, or similar work setting is desirable.

Responsibilities

• Handle law enforcement, fire, and medical emergency calls.
• Provide life-saving instructions and reassurance to callers until additional resources arrive.
• Dispatch animal control and assistance for water, sewer, electric utility, and street maintenance requests.
• Serve as a communication link between the community and public safety agencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED