Dispatch & Warehouse Coordinator
About The Position
The Dispatch & Warehouse Coordinator is a full-time, temp-to-hire position based in Indianapolis, Indiana. The role coordinates local dispatch, deliveries, distribution projects, warehouse activity, fleet and equipment support, and administrative work. The coordinator works with drivers, customers, warehouse personnel, and management to keep daily operations organized and running smoothly in a fast-paced environment. The position reports directly to the General Manager and works closely with the Warehouse Manager. The schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m., with occasional Saturdays during busy months. This is a hands-on role that may include assisting with warehouse duties as needed.
Requirements
- 3–5+ years of experience in warehouse operations, distribution, logistics, or transportation.
- Strong organizational, time-management, and problem-solving skills.
- Excellent communication skills and ability to work effectively with drivers, customers, coworkers, and management.
- Proficiency with computers, email, and Microsoft Excel.
- Ability to work independently, make sound decisions, and adapt as priorities change.
- Strong attention to detail and a dependable, team-oriented attitude.
Nice To Haves
- Previous dispatching, routing, or delivery coordination experience is strongly preferred.
- Experience with warehouse management, inventory, or dispatch software is a plus.
Responsibilities
- Schedule and dispatch local deliveries and drivers each day.
- Communicate with drivers about routes, delivery schedules, and changes.
- Coordinate delivery times with customers and monitor deliveries for timely completion.
- Troubleshoot delivery delays and resolve scheduling or transportation issues.
- Coordinate, manage, and schedule distribution projects.
- Communicate with customers, drivers, warehouse personnel, and management.
- Help coordinate daily warehouse activities, staffing, and movement of inbound and outbound household goods and freight.
- Work with the Warehouse Manager to support efficient operations.
- Assist with move preparation by providing packing materials and other necessary supplies.
- Assist with hands-on warehouse duties as needed.
- Help maintain a clean, safe, organized, and efficient facility and support operational safety initiatives and safe work practices.
- Conduct pre-trip and post-trip truck inspections.
- Help manage the local fleet, including scheduling maintenance and repairs.
- Coordinate maintenance and repairs for forklifts and other warehouse equipment.
- Schedule scale maintenance and repairs.
- Operate the scale as needed, weigh trucks, print tickets, and collect applicable fees from non-company drivers.
- Assist with ordering warehouse supplies, packing materials, tools, ice melt, and other operational necessities.
- Help maintain the facility and ensure equipment and resources are ready for daily operations.
- Create and maintain Excel spreadsheets to track distribution projects and billing.
- Assist with documentation, reporting, and other administrative tasks.
- Identify operational challenges and implement practical solutions.
- Perform additional duties as needed to keep daily operations running smoothly.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
