Dispatch Coordinator

DHL Supply Chain•Stafford, VA

About The Position

Genesis Logistics is hiring a Dispatch Coordinator to support warehouse shipping and receiving operations. The role delegates work to forklift operators, shuttle drivers, spotters, and over-the-road drivers; identifies product needs for shipments; and oversees product levels at sub-sites to prevent shortages. The coordinator works closely with forklift operators, load planners, production technicians, and tractor-trailer drivers to maintain high service levels. This position schedules inbound and outbound freight and trailers, supports accurate shipping and receiving documentation, maintains operational records, and helps ensure safe, efficient, and timely warehouse operations. The schedule is 11 p.m.–9 a.m., Wednesday through Saturday, at $26.00 per hour.

Requirements

  • High school diploma or equivalent.
  • One year of relevant experience is preferred.

Nice To Haves

  • One year of relevant experience.

Responsibilities

  • Delegate work to forklift operators, shuttle drivers, spotters, and over-the-road drivers.
  • Identify product needs for shipments and oversee product levels at all sub-sites to eliminate shortages.
  • Work with forklift operators, load planners, production technicians, and tractor-trailer drivers to achieve and maintain high service levels.
  • Schedule inbound and outbound freight and trailers in accordance with warehouse operations and capacity.
  • Meet or exceed shipping and receiving service and efficiency standards.
  • Ensure the accuracy of shipping and receiving bills of lading (B.O.L.) and other documents.
  • Handle customers and customer representatives.
  • Gather and maintain data and records related to shipping and receiving activities.
  • Maintain accurate, legible records and logs as required.
  • Assist in training new associates.
  • Assist in maintaining facility security.
  • Keep the facility dock door control board accurate.
  • Promote safety and report unsafe conditions that cannot be self-corrected to the warehouse supervisor.
  • Maintain a clean, neat, and orderly work area in accordance with company housekeeping standards.
  • Interact politely and in a service-oriented manner with customer representatives and fellow associates.
  • Increase productivity by reducing loading rates in relation to budgeted allowances through slides, TS/TSAPS shipments, cross docks, maintaining appropriate product levels, and other efficiency opportunities.
  • Use and apply various systems.
  • Adjust or recommend staffing levels based on workload across work areas to maintain efficient operations.
  • Ensure loading is on time according to Load Ready Dates and Times.
  • Track and minimize downtime.
  • Issue moves.

Benefits

  • Medical coverage offered beginning on the 30th day.
  • Dental coverage offered beginning on the 30th day.
  • Vision coverage offered beginning on the 30th day.
  • Paid time off (PTO).
  • 401(k) with company match.
  • Tuition reimbursement program.
  • Training and career advancement opportunities.
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