Dispatch Supervisor

. Crane Worldwide Logistics . • Chino, CA

1d

About The Position

The Dispatch Supervisor oversees daily department operations, including driver log and inspection audits, employee production and supervision, policy compliance, and coordination with other departments. The role works closely with Safety & Compliance, communicates with drivers, clients, vendors, and employees, resolves problems, trains employees, and recommends process improvements. The supervisor also assists the Operations Manager with planning and budgeting. Other duties may be assigned.

The position requires talking, hearing, using computer components, sitting for extended periods, and walking within the warehouse to inspect freight. Close vision and the ability to adjust focus are required. The final candidate must successfully pass an E-Verify check; the employer also conducts pre-employment substance abuse testing.

Requirements

• High school diploma or GED.
• Four years of industry experience.
• Two years of supervisory experience.
• Problem-solving skills, including identifying and resolving problems in a timely manner.
• Client-service skills, including managing difficult client situations, responding promptly to client needs, and welcoming client feedback.
• Quality-management skills, including seeking ways to improve and promote quality and demonstrating accuracy and thoroughness.
• Ability to talk, hear, and use a computer keyboard, mouse, and other computer components.
• Ability to sit for extended periods and walk within the warehouse to inspect freight.
• Close vision and ability to adjust focus.
• Successfully pass an E-Verify check.
• Pass pre-employment substance abuse testing.

Responsibilities

• Ensure execution of daily department operations.
• Review and audit drivers’ logs and inspections.
• Work closely with Safety & Compliance.
• Oversee production, supervision, and discipline of employees.
• Monitor and evaluate employees against goals and standards.
• Enforce compliance with policies and procedures.
• Coordinate with other company departments.
• Respond to and solve problems.
• Train employees on job-specific duties.
• Suggest and take initiative on process improvements.
• Communicate effectively with drivers, clients, vendors, and employees.
• Assist the Operations Manager with planning and budgeting.
• Perform other duties as assigned.

Benefits

• Quarterly Incentive Plan.
• 136 hours of paid time off (17 days annually), usable for sick time or personal use.
• Medical, dental, and vision benefits.
• Tuition reimbursement for education related to the job.
• Employee referral bonuses.
• Employee recognition and rewards program.
• Paid volunteer time.
• Employee discounts.
• Wellness incentives of up to $100 per year for completing challenges, plus a discount on contribution rates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED