Colorado State Patrol Dispatch Services Training Coordinator

State of Colorado•Denver, CO

1d•Onsite

About The Position

The Colorado State Patrol Dispatch Services Training Coordinator designs and delivers agency-wide training programs for the Communications Branch, serves as the CSP NCIC coordinator, trains instructors, and schedules employee training. The coordinator researches, develops, plans, organizes, and evaluates training activities and personnel to support proficiency, consistency, and compliance with operational procedures. The role oversees initial, remedial, continuing education, in-service, and off-site training, as well as the Branch’s basic Communications Training Officer program and emergency medical dispatching program. The Colorado State Patrol Communications Branch provides emergency public safety communications 24 hours a day, 365 days a year to designated federal, state, and local agencies in Colorado. This is a 100% in-person position, primarily Monday through Friday from 8:00 a.m. to 5:00 p.m., with occasional travel of 10% or less. Applicants must be Colorado residents at the time of application and must successfully complete a background investigation that includes a polygraph exam, fingerprint-based criminal history search, reference checks, and a drug test.

Requirements

Six years of relevant experience in training curriculum development and delivery; alternatively, a combination of related education and/or relevant experience in training curriculum development and delivery totaling six years.
Must be a Colorado resident at the time of application.
Must successfully complete a background investigation, including a polygraph exam, fingerprint-based criminal history search, reference checking, and drug test.
If education is used to meet the qualification requirement, an unofficial transcript must be submitted with the application; foreign transcripts require a NACES educational credential evaluation.

Nice To Haves

Prior certification as a Police Communications Dispatcher.
Prior certification as a Police Communications Training Officer.
Project Management Professional (PMP) certification.

Responsibilities

Design and implement required workforce training, including initial, remedial, and continuing education.
Organize training into a comprehensive curriculum and conduct operations training-needs assessments using surveys, evaluations, user requirements, and other assessment methods.
Ensure training programs comply with established goals and objectives, policies and procedures, and state and federal regulations.
Ensure compliance with and continuing accreditation under CALEA and APCO standards.
Develop and integrate lesson plans into the comprehensive training curriculum.
Evaluate policy, CALEA and APCO compliance, and the communications training program, and make recommendations to the Director.
Develop monthly continuing education for line personnel and first-line supervisors.
Develop, schedule, and coordinate in-service and off-site training classes.
Conduct quality assurance checks on Communications Training Officers in the Branch.
Track, enroll, and ensure members complete required annual and professional development training.
Identify, evaluate, and recommend new training opportunities.
Maintain and monitor agency personnel training records and certificates.
Develop, direct, manage, plan, organize, and evaluate the basic Communications Training program, including the 21-week standardized Communications Training Officer Program based on APCO Project 33 industry standards and the emergency medical dispatching program.
Ensure compliance with program guidelines for training and quality assurance.
Serve as the CSP NCIC coordinator, train instructors, and schedule Communications Branch employee training.

Benefits

Medical and dental insurance options for permanent employees and their dependents.
Short- and long-term disability coverage.
Basic Life and AD&D insurance at no cost to employees, plus life insurance that includes legal resources and discounts.
State contribution to a Health Savings Account when enrolled in a High Deductible Health Plan.
State of Colorado wellness program, including potential health insurance premium discounts.
Employee discounts and special programs through BenefitHub.
Medical leave access under FMLA and the State of Colorado FAMLI program for eligible employees.
PERA defined benefit or defined contribution retirement plan, plus optional 401(k) and 457 plans.
11 paid holidays annually, accrued annual and sick leave, and four annual wellness days.
Employee Assistance Program offering short-term counseling, referrals, resources, training, and organizational development services.
Tuition reimbursement and reduced college tuition at CSU Global and DeVry University.
Credit Union of Colorado membership eligibility.
Eligibility for hybrid or other flexible work arrangements depending on the nature of the role.