Dispatch Manager (Heavy Equipment Rental / Flatbed)
About The Position
Power Trip Rentals is seeking an experienced Dispatch Manager to lead transportation and dispatch operations. The role oversees the daily movement of heavy rental equipment using Class A flatbed and Class C trucks, manages dispatchers and drivers, and ensures deliveries and pickups are loaded, transported, and completed safely, legally, and on schedule. This role is focused on heavy equipment rental and flatbed transportation rather than general freight, container, or roadside assistance dispatch. The manager should understand equipment weight capacities, axle and trailer limits, loading and securement, and jobsite delivery logistics. The position supports the film, entertainment, and event industries in a fast-paced, high-volume operation.
Requirements
- At least 3 years of dispatch experience in heavy equipment rental, flatbed transportation, or a closely related industry.
- At least 1 year of supervisory or lead experience managing dispatchers and/or drivers.
- Strong working knowledge of equipment weights, trailer types (flatbed, step deck, beavertail, lowboy), load securement, and legal weight limits.
- Familiarity with aerial lifts, forklifts, generators, light towers, and similar rental equipment.
- Understanding of DOT/FMCSA regulations, hours of service, and driver compliance requirements.
- Ability to manage multiple priorities, make quick decisions, and solve problems under pressure.
- Proficiency with computers and dispatch or rental management software, including Microsoft Office and Outlook.
- Excellent leadership, verbal, and written communication skills.
- Availability for weekend coverage and extended hours as business needs require.
Nice To Haves
- Bilingual English/Spanish skills.
- Class A CDL or prior experience dispatching flatbed drivers.
- Experience with oversize/overweight permits and routing.
Responsibilities
- Lead, train, and supervise dispatchers and drivers, setting daily priorities and holding the team accountable for safety, accuracy, and on-time performance.
- Oversee scheduling and assignment of Class A flatbed and Class C drivers for deliveries, pickups, transfers, and will-call orders.
- Match equipment to the correct truck and trailer type based on weight, dimensions, and load requirements.
- Ensure loads are properly secured and transported in compliance with DOT and FMCSA cargo securement standards.
- Plan and optimize routes and delivery schedules based on jobsite access, delivery windows, equipment size, and operational priorities.
- Monitor fleet utilization, driver productivity, and delivery performance, and identify and implement process improvements.
- Serve as the escalation point for delays, site issues, damaged equipment, and customer concerns.
- Coordinate with yard, service, sales, and operations leadership to ensure equipment readiness and accurate order fulfillment.
- Oversee driver compliance with DOT regulations, hours of service, ELD requirements, and company safety policies, partnering with HR on driver qualification and documentation.
- Participate in the investigation and reporting of accidents, incidents, and cargo damage.
- Ensure dispatch notes, job statuses, and delivery documentation are accurate and current in the rental management system.
- Provide input on hiring, performance reviews, and corrective actions for dispatch and driver staff.
- Dispatch directly during peak periods or staffing shortages.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
