Dispatch/Data Entry

Winnebago Industries • Forest City, IA

12h

About The Position

The Dispatch / Data Entry position maintains accurate and timely updates to work orders in the Factory Service system. The role enters labor hours and descriptions, assists with closing tickets, and supports communication among shop technicians, leads, and other departments. It also provides backup coverage for the Dispatch Lead and learns dispatch functions as part of cross-training.

The position works in an office/shop environment, interacting frequently across departments. It requires the ability to sit or stand for extended periods while performing data entry tasks.

Requirements

• High school diploma or equivalent.
• Basic computer proficiency, including Microsoft Office and data entry systems.
• Ability to learn internal software quickly.
• Strong interpersonal skills and ability to work effectively with diverse teams.
• Positive attitude and strong work ethic.
• Ability to multitask and prioritize in a fast-paced environment.
• Ability to sit or stand for extended periods while performing data entry tasks.

Nice To Haves

• Prior experience in data entry, dispatch, or administrative support.

Responsibilities

• Enter labor hours and detailed labor descriptions into work orders throughout the day.
• Collaborate with shop technicians and leads to keep work orders current and accurate.
• Assist in closing completed tickets promptly.
• Coordinate with the Warranty department on parts handling, including sending parts and disposing of excess inventory when necessary.
• Learn and perform dispatch functions to provide backup support for the Dispatch Lead.
• Maintain clear communication with multiple departments and personnel to support a smooth workflow.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED