Dispatch Coordinator

Ryder Supply Chain Solutions • Yuma, AZ

19d

About The Position

The Dispatch Coordinator is typically dedicated to dispatch within an account or location and demonstrates exemplary dispatch skills, with the intent to take on more responsibility. The role helps ensure productivity and operational goals are met to deliver customer satisfaction in a dynamic environment focused on continuous, measurable improvement for the customer.

The coordinator serves as a lead dispatcher, assists with customer issues, fills in for dispatchers as needed, ensures operational forms are completed accurately, and trains new and current staff. The position also monitors functional and productivity goals and advises management when goals are not being met.

Requirements

• High school diploma or equivalent (GED) required.
• Two or more years of experience with DOT and driver routing, with at least two years of experience in logistics and/or transportation preferred.
• Excellent oral and written communication and follow-up skills.
• Ability to build and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
• Ability to work independently and as part of a team.
• Flexibility and self-direction to perform in a fast-paced environment.
• Ability to multitask; strong organization and time-management skills.
• Detail-oriented with excellent follow-up practices.

Nice To Haves

• Advanced knowledge of a transportation environment, such as shipping, receiving, inventory management, distribution, or dispatch.
• Advanced knowledge of warehouse or software applications, routing, and dispatch software systems.
• Intermediate proficiency in Microsoft Office.

Responsibilities

• Serve as a lead dispatcher, guiding colleagues and answering questions throughout the shift.
• Address customer issues and resolve problems within the scope of work; engage management for assistance when needed.
• Backfill for dispatchers when needed.
• Ensure all forms necessary for day-to-day operations are completed fully and accurately.
• Train new hires and provide additional training to current staff as needed.
• Monitor functional and productivity goals and advise management when objectives are not being met.
• Perform other duties as assigned.

Benefits

• 401(k) savings plan with company match
• Discounted stock purchase options
• Performance-based annual cost-of-living increases
• Comprehensive training and continued professional development
• Additional paid time off day for military veterans
• Medical, prescription, dental, and vision insurance options
• Life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED