Dispatch Coordinator II

Ryder Supply Chain Solutions • Richmond, CA

13d • $25 - $25

About The Position

The Dispatch Coordinator II is typically dedicated to dispatching within an account or location and demonstrates exemplary dispatch skills, with the intent to take on additional responsibility. The role helps ensure productivity and operational goals are met to deliver customer satisfaction in a dynamic environment focused on continuous, measurable improvement for the customer.

Requirements

• High school diploma or GED.
• Two or more years of experience with DOT and driver routing, with a minimum of two years of experience in logistics and/or transportation preferred.
• Excellent oral and written communication and follow-up skills.
• Ability to create and maintain professional relationships across all organizational levels, including peers, work groups, customers, and supervisors.
• Ability to work independently and as part of a team.
• Flexibility and self-direction to excel in a fast-paced environment.
• Ability to multitask; strong organization and time-management skills.
• Attention to detail and excellent follow-up practices.

Nice To Haves

• Advanced knowledge of transportation, such as shipping, receiving, inventory management, distribution, or dispatch.
• Advanced knowledge of warehouse or software applications, routing, and dispatch software systems.
• Intermediate proficiency in Microsoft Office.

Responsibilities

• Serve as a lead dispatcher, guiding colleagues and answering questions throughout the shift.
• Address customer issues and resolve problems within the scope of work, escalating to management when needed.
• Backfill for dispatchers when needed.
• Ensure all forms required for day-to-day operations are completed accurately and fully.
• Train new hires and provide additional training to current staff as needed.
• Monitor functional and productivity goals and advise management when they are not being met.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Prescription benefits
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan
• Position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and type

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED