Dishwashing Supervisor (FT)

Grand Traverse Resort•Acme, MI

10d

About The Position

The Dishwashing Supervisor hires, trains, organizes, schedules, and supervises Stewarding staff. The role ensures stewarding duties for functions are prepared for execution, dish rooms are staffed according to business needs, and sanitation standards are maintained. The supervisor also supports banquet functions, equipment maintenance, purchasing, recycling, pest-control coordination, and compliance with the resort’s environmental practices.

Requirements

College degree or equivalent.
Food and Beverage/Stewarding management experience.
At least 2 years of management experience in Food & Beverage.
Excellent written and verbal customer service and communication skills.
Ability to prioritize obligations and time and complete tasks and projects promptly.
Motivated, positive attitude, and ability to multitask.
Ability to work with varied personalities while maintaining impartiality.
Ability to accept constructive criticism.
Computer experience with Microsoft Word, Excel, Outlook, Micros POS systems, and payroll processes.
Ability to stoop, bend, lift, and carry racks weighing up to 40 pounds regularly.
Ability to stand for long periods.
Ability to work shifts exceeding a typical 8-hour day.
Ability to interact with people beyond giving and receiving instructions.
Adaptability under stress in emergencies and ability to handle stressful or compromising situations while remaining focused and professional.
Ability to deal with difficult people and work productively under strict time constraints and variable deadlines.
Sense of timing and urgency.

Nice To Haves

Previous experience in the hospitality industry as a supervisor is highly desired.

Responsibilities

Direct Stewarding staff in day-to-day operations.
Manage departmental workload through appropriate delegation.
Monitor and maintain equipment.
Participate in the food and beverage recycling program.
Maintain sanitation standards through walk-through inspections and adherence to state and local health codes.
Achieve budgeted figures where applicable.
Participate in purchasing cleaning chemicals and equipment.
Work with the Banquet Chef on plating, chafing, and dish needs for each function.
Provide plating staff at banquet functions.
Oversee cleaning and sanitation of dumpster areas.
Report and schedule pest-control issues.
Attend daily Banquet Event Order (BEO) meetings and weekly Resume meetings.
Follow the resort’s environmental practices.
Present disciplinary forms to employees professionally and promptly.
Attend and schedule meetings related to the position.
Complete weekly scheduling on time and handle necessary ordering activities.
Perform other duties as assigned.