Discovery Sales Representative

Wyndham Hotels & Resorts•Nashville, TN

About The Position

The primary purpose of this position is to sell guests a trial program called Discovery, which lets clients experience Wyndham Vacation Ownership on a trial basis. The role involves greeting guests after sales presentations, surveying their experience, and professionally presenting the Discovery program with the goal of making a sale. Associates answer guest questions accurately, prepare and submit purchase worksheets for processing, and respond to post-sale inquiries to support customer satisfaction. The position requires following company and department policies and procedures and meeting established sales quotas.

Requirements

High school diploma or equivalent (G.E.D.).
Ability to make effective sales presentations and work independently.
Must meet or exceed minimum performance standards of 1350 APG and not be on any level of formal corrective action.

Responsibilities

Greet guests in the Discovery area after sales presentations and explain that they will conduct a survey about the guests’ experience.
Survey guests about their experience and present the Discovery program professionally, with the goal of making a sale.
Answer guests’ questions accurately and meet company sales quotas for a Discovery Associate.
When a guest purchases the program, prepare a worksheet with all required information and deliver it to the Contracts office for processing.
Answer post-sale client inquiries to ensure customer satisfaction.
Follow all company and department policies and procedures.
Perform other duties as assigned by the supervisor.
Meet established sales quotas for Discovery Associates.

Benefits

Medical coverage
Dental coverage
Vision coverage
Flexible spending accounts
Life and accident coverage
Disability coverage
Paid time off, parental leave, and holidays, depending on position
Wish Day paid time to volunteer at an approved organization of choice
401(k) with employer match, subject to eligibility requirements including tenure
Legal and identity theft plan
Voluntary income protection benefits
Wellness program, subject to provider availability
Employee Assistance Program