Discovery Sales Representative

Wyndham Hotels & Resorts•New Orleans, LA

About The Position

The Discovery Sales Representative sells guests a Discovery trial program, allowing clients to experience Wyndham Vacation Ownership on a trial basis. The role greets guests after sales presentations, surveys their experience, and presents the program professionally with the goal of making a sale. Representatives answer guest questions, complete and route purchase worksheets for processing, and respond to post-sale inquiries to support customer satisfaction. They follow company and department policies and procedures, meet established sales quotas, and perform other duties as assigned by a supervisor.

Requirements

High school diploma or equivalent (G.E.D.).
Timeshare sales experience.
Ability to make effective sales presentations and work independently.
Must meet or exceed minimum performance standards of 1350 APG and not be on any level of formal corrective action.

Nice To Haves

President Club achievers preferred.

Responsibilities

Greet guests in the Discovery area after sales presentations and explain that a survey of their experience will be conducted.
Survey guests about their experience and present the Discovery program professionally, with the goal of selling the program.
Answer guests’ questions accurately while meeting company sales quotas for a Discovery Associate.
Prepare a worksheet with all required information when a guest purchases and deliver it to the Contracts office for processing.
Answer post-sale client inquiries to ensure customer satisfaction.
Follow company and department policies and procedures.
Perform other duties as assigned by a supervisor.
Meet established sales quotas for Discovery Associates.

Benefits

Medical, dental, and vision coverage.
Flexible spending accounts.
Life and accident coverage.
Disability coverage.
Depending on position, paid time off, parental leave, and holidays.
Wish Day paid time to volunteer at an approved organization of the associate’s choice.
401(k) with employer match, subject to eligibility requirements including tenure.
Legal and identity theft plan.
Voluntary income protection benefits.
Wellness program, subject to provider availability.
Employee Assistance Program.