Discovery Center & Design Gallery Coordinator
Neal Careers•Estero, FL
•Onsite
About The Position
Neal Communities is looking for a Discovery Center & Design Gallery Coordinator to provide front desk coverage, visitor support, buyer-facing assistance, and administrative support for the Discovery Center, Design Center, and homebuilding sales operations. The company is recognized as a 2026 Top Workplace, marking its eighth consecutive year receiving this distinction. They emphasize creating a workplace where people, purpose, and performance come together.
Requirements
- Minimum of 1 year of experience in administrative support, customer service, sales support, or a related field.
- Proficient with computers and Microsoft office software, with strong organizational skills.
- Ability to manage multiple priorities, greet and assist visitors, and support other departments as needed.
- Personable & highly motivated with excellent customer service skills.
- Excellent verbal and written communication skills.
- A valid driver's license is required.
Nice To Haves
- Bilingual in English and Spanish preferred.
- Knowledge of interior finishes and the homebuilding process preferred.
Responsibilities
- Answer telephones and direct visitors who come into the office.
- Greet prospective and current buyers in the Design Gallery.
- Register new home buyers.
- Process and distribute daily mail, parcels, and packages.
- Conduct Design Gallery tours, explain the design process, and present available options.
- Conduct Feature Home reviews for buyers purchasing inventory homes.
- Conduct Design Previews, as needed, for buyers purchasing to-be-built homes.
- Schedule Preview, Design, low-voltage, and pool appointments for new contracts.
- Assist with reselections and change orders, including DocuSign.
- Aid Design Consultants as needed.
- Open all models prior to salespeople arriving.
- Maintain model and completed feature home appearance by dusting counters, cleaning glass, fluffing pillows, and straightening bedspreads and curtains.
- Maintain Discovery Center common areas, including the coffee bar, water station, restroom supplies, and hard-surface cleaning and disinfecting.
- Report issues or concerns regarding the models, Discovery Center, and completed feature homes directly to the Sales Coordinator.
- Support events and meetings by coordinating RSVPs and ordering food as needed.
- Monitor, order, and store office, marketing, brochure, copier, fax, light bulb, and related supplies.
- Keep community reports up to date, including traffic reports, online sales rotation charts, and UP system tracking logs.
- Manage the UP system and UP calendar.
- Audit websites and interactive screens.
- Set up the TV loop.
- Organize plans.
- Type letters, make copies for meetings, and conduct research.
Benefits
- Health Care - Medical, Dental, Vision, and Prescription Drug Coverage
- Excellent Compensation Package
- Employer Paid Life Insurance
- Supplemental Insurance
- Long & Short-Term Disability Insurance
- 401(K) with Company Matching Contributions
- PTO & Paid Holidays
- Employer Paid ID Theft Protection
- Employee Home Purchase Discount Program
- Tuition Reimbursement Program
- Employee Wellness Program
- Employee Assistance Program (EAP)
- Pet Insurance
- Employee Service Awards
- Vendor Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
